266 reviews
2720 Richter St, , BC V1Y 2R5
#compassionateCare#integrativeMedicine#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and calm, gentle handling of pets, including anxious dogs and cats. Vets were frequently described as knowledgeable, thorough, and great at explaining diagnoses and treatment options in clear terms, with helpful follow-up calls and detailed post-op instructions. Many noted quick or same‑day appointments for urgent issues, fair and transparent pricing without pressure for unnecessary add‑ons, and a clean, cat‑friendly environment with separate feline spaces.
💬Common Feedback & Suggestions
While reviews are largely positive, a minority reported issues with access and operations, including difficulty being seen during emergencies, occasional long waits, and challenges seeing the same vet consistently. A few owners expressed concern about perceived upselling or fees (e.g., late charges or required rechecks), as well as communication lapses after complications. There were isolated but serious complaints about misdiagnoses, a medication dosing error, and post‑procedure outcomes, alongside comments that service felt rushed at times or staff interactions were uneven. Some long‑time clients felt quality changed during periods of transition.
🏥Clinic Specialties
- Dentistry and dental extractions
- Feline-friendly care with separate cat areas
- Emergency and urgent care
- General surgery (e.g., spay/neuter and soft‑tissue)
- Chronic disease management (e.g., diabetes)
- End-of-life care and euthanasia support
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#gentleHandling#responsiveFollowUp#sameDayAppointments#fairPricing#transparentBilling#catFriendly#handlesAnxiousPets#cleanFacility#longWaits#schedulingChallenges#continuityOfCareIssues#medicationConcerns#communityRecommended
Overall Ratings
🐾Tips for Pet Owners
- For urgent concerns, call early—many reviewers were accommodated same day, but the clinic can get busy and waits may occur.
- If continuity matters to you, request a specific vet when booking, as some reviewers noted seeing different clinicians between visits.
- Ask for written estimates and clarify any potential fees (e.g., late or recheck charges) to avoid surprises at checkout.
- Before leaving, double‑check prescription labels and dosing instructions with staff—one reviewer reported a dosing error that was caught at home.
- Cat owners can ask for the cat‑only waiting and exam rooms, which several reviewers said helped reduce their pet’s stress.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Carrington Animal Hospital is located at 2300 Carrington Rd #130, West Kelowna, BC V4T 2N6. No public transit station data was provided, so check Google Maps or the local transit agency for bus routes; if driving, parking is not confirmed, so call ahead or check local signage before your visit.
Carrington Animal Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent concerns.
No phone number was provided in the source data for Carrington Animal Hospital. You can visit the clinic website at https://www.carringtonanimalhospital.com/?utm_campaign=gmb for current contact options.
To book an appointment at Carrington Animal Hospital, use the clinic website or call to enquire about availability. For urgent concerns, reviewers suggest contacting the clinic early because same-day appointments may be available, but waits can occur.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate for procedures; urgent or after-hours care, where applicable, is typically more expensive. Pet insurance and third-party payment-plan options may help some owners, but confirm any clinic-specific options directly.
Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but specific payment options were not provided for Carrington Animal Hospital. Call ahead to confirm accepted methods, insurance claim support, or payment-plan options.
Carrington Animal Hospital is associated with dentistry and dental extractions, feline-friendly care with separate cat areas, emergency and urgent care, general surgery such as spay/neuter and soft-tissue procedures, chronic disease management such as diabetes, and end-of-life care and euthanasia support.
Carrington Animal Hospital has a 4.6 out of 5 rating from 371 reviews. Pet owners often praise the compassionate team, gentle handling, clear explanations, follow-up care, clean facility, and cat-friendly spaces, while some reviews mention long waits, emergency access challenges, continuity-of-care concerns, and occasional communication or fee concerns.
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Last updated: July 28, 2026