Tournament Valley Veterinary Hospital

What owners report about visiting

3 community reports|3/5 details added|Updated 8/6

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Reviewers consistently praised the compassionate, cat-savvy team and the calm, cat-friendly environment that helped nervous pets settle. Many highlighted thorough exams, clear explanations, and thoughtful follow-ups, with multiple accounts of successful surgeries, lifesaving emergency care, and well-managed chronic issues. Owners also appreciated being accommodated quickly for urgent needs and, in many cases, found the costs reasonable or better value than elsewhere, with some noting the clinic worked within their budgets.

💬Common Feedback & Suggestions

A recurring concern involved negative interactions with a specific veterinarian or the practice manager, with a few describing encounters as rude, dismissive, or pushy about products or procedures. Several reviewers wanted clearer, more transparent pricing and estimates, citing unexpected exam charges for refills, add-ons, or disputed tests and refunds. A small number reported clinical issues such as an imaging error, an inconclusive high-cost surgery, or a poor outcome post-surgery, and a couple mentioned substandard grooming. Overall sentiment is strongly positive, but owners suggest improving consistency of communication, empathy, and billing clarity.

🏥Clinic Specialties

  • Dentistry and dental extractions
  • Spay/neuter and soft-tissue surgery
  • Emergency and urgent care for cats
  • Orthopedic care and limb amputations
  • Senior and palliative care, euthanasia support
  • Urinary and kidney disease management

🏷️Keywords

#compassionateCare#catFriendlyEnvironment#knowledgeableVets#thoroughExams#clearExplanations#quickAppointments#emergencyResponsive#followUpCalls#reasonablePrices#budgetOptions#cleanComfortableClinic#welcomingStaff#rudeInteractionsReported#upsellingConcerns#billingTransparencyIssues#inconsistentExperiences

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a detailed written estimate up front and confirm whether repeat exam fees apply for medication refills or rechecks.
  • Call if your cat needs urgent attention—many reviewers were fit in the same or next day, including after-hours in some cases.
  • If your cat is anxious or has special needs, let the team know; the quiet, cat-focused rooms helped many nervous pets.
  • Discuss your budget and priorities—reviewers noted the clinic often works within budgets and can explain what’s essential versus optional.
  • After any procedure, ensure you understand the home-care plan and schedule; the team is responsive to follow-up questions and often checks in.
📊 **Overall Ratings** - Medical Expertise: 88% satisfied - Service Attitude: 84% satisfied - Convenience: 92% satisfied - Pricing: 68% satisfied - Cleanliness: 97% satisfied - Recommendability: 91% satisfied 👍 **What Pet Owners Praised** Reviewers consistently praised the compassionate, cat-savvy team and the calm, cat-friendly environment that helped nervous pets settle. Many highlighted thorough exams, clear explanations, and thoughtful follow-ups, with multiple accounts of successful surgeries, lifesaving emergency care, and well-managed chronic issues. Owners also appreciated being accommodated quickly for urgent needs and, in many cases, found the costs reasonable or better value than elsewhere, with some noting the clinic worked within their budgets. 💬 **Common Feedback & Suggestions** A recurring concern involved negative interactions with a specific veterinarian or the practice manager, with a few describing encounters as rude, dismissive, or pushy about products or procedures. Several reviewers wanted clearer, more transparent pricing and estimates, citing unexpected exam charges for refills, add-ons, or disputed tests and refunds. A small number reported clinical issues such as an imaging error, an inconclusive high-cost surgery, or a poor outcome post-surgery, and a couple mentioned substandard grooming. Overall sentiment is strongly positive, but owners suggest improving consistency of communication, empathy, and billing clarity. 🏥 **Clinic Specialties** - Dentistry and dental extractions - Spay/neuter and soft-tissue surgery - Emergency and urgent care for cats - Orthopedic care and limb amputations - Senior and palliative care, euthanasia support - Urinary and kidney disease management 🏷️ **Tags** #compassionateCare #catFriendlyEnvironment #knowledgeableVets #thoroughExams #clearExplanations #quickAppointments #emergencyResponsive #followUpCalls #reasonablePrices #budgetOptions #cleanComfortableClinic #welcomingStaff #rudeInteractionsReported #upsellingConcerns #billingTransparencyIssues #inconsistentExperiences 🐾 **Tips for Pet Owners** - Ask for a detailed written estimate up front and confirm whether repeat exam fees apply for medication refills or rechecks. - Call if your cat needs urgent attention—many reviewers were fit in the same or next day, including after-hours in some cases. - If your cat is anxious or has special needs, let the team know; the quiet, cat-focused rooms helped many nervous pets. - Discuss your budget and priorities—reviewers noted the clinic often works within budgets and can explain what’s essential versus optional. - After any procedure, ensure you understand the home-care plan and schedule; the team is responsive to follow-up questions and often checks in.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Official website
tournamentvalleyvet.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1338 Battle St, Kamloops, BC V2C 2N8

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Tournament Valley Veterinary Hospital is located at 1338 Battle St, Kamloops, BC V2C 2N8. No public transit stop or station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, note that parking is not confirmed, so call ahead or check local signage before your visit.

Tournament Valley Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting to confirm current hours.

A phone number was not provided in the source data for Tournament Valley Veterinary Hospital. You can visit the clinic website at http://www.tournamentvalleyvet.ca/ for current contact details.

To book an appointment at Tournament Valley Veterinary Hospital, use the clinic website or call to enquire about availability. Reviews mention quick appointments for some urgent needs, but booking options and timelines should be confirmed directly with the clinic.

Veterinary consultation fees vary by clinic in Canada and are not government-regulated, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask whether recheck or refill exam fees apply, and request an itemized written estimate before procedures; after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any specific options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance claims or third-party payment plans. The source data does not confirm this clinic's specific payment methods, so call ahead to confirm before your appointment.

Review data mentions urgent care, emergency-responsive service, and some after-hours cases, especially for cats, but current emergency or after-hours availability is not confirmed. Call ahead before going in for an urgent concern so the clinic can advise whether they can see your pet or direct you elsewhere.

The clinic summary lists dentistry and dental extractions, spay/neuter and soft-tissue surgery, emergency and urgent care for cats, orthopedic care and limb amputations, senior and palliative care, euthanasia support, and urinary and kidney disease management. Ask the clinic which services are currently available for your pet's condition.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026