214 reviews
738 Upper James St, , ON L9C 3A2
#compassionateCare#thoroughExams#clearCommunication+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable care and clear communication from the veterinarians. Many highlighted that staff take time to explain options, don’t push unnecessary tests or treatments, and handle emergencies and surgeries smoothly. Reviewers also noted efficient appointments, short waits, and a clean, welcoming environment. Long‑term clients repeatedly say they trust the team and would highly recommend the clinic.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A handful of reviewers felt prices could be high or were surprised by a repeat exam fee, while most others described pricing as fair or average. There were occasional critiques of front‑desk empathy and one serious report of a misdiagnosis, plus a note that new patient availability can be limited at times. One reviewer also described an upsetting administrative mix‑up regarding a lost cat.
🏥Clinic Specialties
- Soft‑tissue surgery and neutering
- Emergency and urgent care
- Dentistry and dental treatment plans
- Exotic and small‑mammal care (e.g., guinea pigs)
- Parasite diagnosis and treatment
- Compassionate euthanasia and end‑of‑life support
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#notPushy#reasonablePricing#someHighCosts#friendlyStaff#efficientAppointments#quickEmergencyCare#cleanFacility#longTermClients#surgeryAndRecovery#dentalCare#exoticPetCare#frontDeskConcerns
Overall Ratings
🐾Tips for Pet Owners
- Book ahead—this clinic is popular and new patient availability can be limited at times.
- Ask for a written estimate and clarify whether follow‑up vaccine/booster visits include additional exam fees.
- If your pet is anxious or reactive, let the team know in advance—they’re noted for getting down to pet level and accommodating nervous animals.
- For urgent issues, call first; reviewers report they often fit in same‑day emergencies.
- If you have an exotic/small mammal or need add‑on services like grooming, confirm availability and which clinician or staff member provides them.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Grandview Animal Hospital is located at 1307 ON-8, Stoney Creek, ON L8E 5K5, in Hamilton, Ontario. No subway, light-rail, or train station was found within walking distance, so driving may be the most practical option; for transit, check Google Maps or the local bus system for the nearest route. Street parking is typically available in this area, but check posted signs before leaving your vehicle.
Grandview Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent concerns, same-day needs, or holiday schedules.
You can contact Grandview Animal Hospital by phone at (905) 643-4189. Calling is the best way to confirm hours, availability, appointment options, and whether your pet's concern should be seen urgently.
To book an appointment at Grandview Animal Hospital, call to enquire about available times and whether the clinic is accepting new patients. The provided feedback suggests the clinic can be popular and new patient availability may be limited, so booking ahead is recommended.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and other provincial health insurance do not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as surgery or dental treatment. Because Grandview Animal Hospital is described as offering emergency and urgent care, after-hours or urgent fees may be higher. Pet insurance and third-party payment-plan options may exist in Canada generally, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but you should call ahead to confirm what Grandview Animal Hospital currently accepts. Some clinics may also support pet-insurance direct claims or third-party payment plans, depending on their policies.
Grandview Animal Hospital is described as providing emergency and urgent care, and reviewers report that urgent cases may sometimes be fit in the same day. For an urgent issue, call first so the team can advise whether to come in, book an appointment, or seek an emergency hospital if needed.
Grandview Animal Hospital's listed services include soft-tissue surgery and neutering, emergency and urgent care, dentistry and dental treatment plans, exotic and small-mammal care such as guinea pigs, parasite diagnosis and treatment, and compassionate euthanasia and end-of-life support. For a specific species or procedure, call ahead to confirm availability and the appropriate clinician.
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Last updated: July 28, 2026