4.1
76 reviews
245 Edinburgh Rd S, , ON N1G 2J6
#compassionateCare#friendlyStaff#knowledgeableVets+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, skilful care from the veterinarian and team, noting multiple cases where pets—cats, dogs, and small exotics—were saved or significantly helped. Many highlighted gentle, behaviour‑savvy handling of anxious or reactive dogs, clear explanations, and quick diagnostics or appointments, including urgent and after‑hours help and even weekend access. Pricing was repeatedly described as fair with no pressure to add unnecessary services, and several reviewers mentioned feeling truly welcomed by friendly staff.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; however, a few owners reported slow or unhelpful email communication and advised phoning for time‑sensitive matters. There were isolated concerns from some exotic‑pet owners (notably a budgie and ferrets) who felt care or species expertise fell short. One or two people mentioned bills exceeding phone estimates, and another noted checkups could feel brief or light on detail. These were exceptions amid strong overall satisfaction.
🏥Clinic Specialties
- Emergency and after‑hours care
- Behaviour‑sensitive handling for anxious/reactive dogs
- Exotic small mammals (rabbits, guinea pigs, rats)
- Reptile care (bearded dragons)
- Dentistry and dental surgery
- Soft‑tissue surgery (e.g., pyometra)
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#fairPricing#noPressureUpselling#afterHoursHelp#openSundays#gentleHandling#reactiveDogExperience#exoticPetCare#quickAppointments#clearExplanations#cleanClinic#emailResponseDelays#estimateOverruns#briefCheckups
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—many reviewers were fit in the same day, including after‑hours and weekend help.
- If your pet is anxious or reactive, mention it when booking; the team adapts handling and the environment to keep everyone calm and safe.
- Discuss costs and request an estimate up front; reviewers found pricing fair and options-oriented, but confirming details helps avoid surprises.
- If you have an exotic pet, confirm species-specific experience when booking, especially for ferrets or certain birds.
- Use phone or the website for time‑sensitive questions; a few reviewers found email responses slow.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Downey Animal Hospital is located at 115 Downey Rd #9a, Guelph, ON N1C 1A2. No subway, light-rail, or train station was found within walking distance, so driving is likely the simplest option; street parking is typically available in this area, but check local signage, or use Google Maps or Guelph Transit to find the nearest bus route.
Downey Animal Hospital asks pet owners to call ahead to confirm current opening hours. Reviews mention urgent, after-hours, weekend, and Sunday access, but you should confirm availability before going in.
You can contact Downey Animal Hospital by phone at (519) 265-8387. For time-sensitive questions, calling is recommended because some reviewers reported slower email communication.
To book an appointment at Downey Animal Hospital, call the clinic and explain your pet's needs, especially if the concern is urgent or your pet is anxious or reactive. Reviewers reported quick appointments in many cases, including urgent and weekend help, but availability should be confirmed directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Downey Animal Hospital for a current quote, and ask for an itemized written estimate before procedures; after-hours or emergency visits are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm Downey Animal Hospital's current payment options. Some clinics may also support pet-insurance claims or third-party payment plans, so ask before your visit if that matters for your budget.
Yes, the available review summary indicates that Downey Animal Hospital has helped with urgent and after-hours cases, including weekend access. Call ahead before going in so the team can confirm availability and advise whether your pet should be seen immediately.
Downey Animal Hospital is noted for emergency and after-hours care, behaviour-sensitive handling for anxious or reactive dogs, care for exotic small mammals such as rabbits, guinea pigs, and rats, reptile care including bearded dragons, dentistry and dental surgery, and soft-tissue surgery such as pyometra cases. If you have an exotic pet, confirm species-specific experience when booking.
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Last updated: July 28, 2026