285 reviews
222 Victoria Rd S, , ON N1E 5R1
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the clear, thorough communication about exams, plans and fees. Many cited responsive follow-ups by text/email, same- or next-day appointments for urgent needs, and patient handling of anxious pets. Reviewers also highlighted strong medical outcomes, including help with complex cases, exotics, and successful surgeries, as well as thoughtful end‑of‑life support.
💬Common Feedback & Suggestions
Concerns focused mainly on cost: several reviewers felt prices and wellness packages were high, mentioned expensive medications without options, and noted charges like a fee for printed reports. A few administrative issues came up, including a care-club requirement for a credit card, spam/misdirected emails, and a sense of upselling or customer service decline since corporate changes. One reviewer reported a rat that died shortly after a visit and was upset no fees were adjusted. Overall, the majority of feedback was positive, with these issues raised by a minority.
🏥Clinic Specialties
- Exotic and small mammal care (rabbits, guinea pigs, ferrets, rats)
- Brachycephalic airway surgery (BOAS) and surgical care
- Gentle handling for anxious and fearful pets
- Emergency and same-day urgent appointments
- Chronic disease management with proactive follow-ups
- End-of-life care and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#followUpTexts#sameDayAppointments#emergencyAccommodations#patientWithAnxiousPets#exoticPetExpertise#surgicalCare#endOfLifeSupport#referralCoordination#loyaltyAndTrust#pricingTransparency#costConcerns#upsellingConcerns#adminIssues
Overall Ratings
🐾Tips for Pet Owners
- Call early for urgent issues—multiple reviewers were offered same- or next-day appointments.
- Ask for written estimates, medication alternatives, and clarification of any fees (e.g., wellness plans or printed reports) before proceeding.
- Confirm your preferred contact info and opt into text updates; reviewers found their follow-ups very helpful.
- Let the team know if your pet is anxious so they can tailor handling and reduce stress.
- If considering surgery for a brachycephalic breed or care for an exotic pet, discuss their experience and aftercare plans—many owners reported good outcomes.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Kortright Animal Hospital is located at 160 Kortright Rd W #8, Guelph, ON N1G 4W2. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; you can also check Google Maps or Guelph’s local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signs before leaving your vehicle.
VCA Kortright Animal Hospital’s current opening hours were not provided, so call ahead to confirm before visiting, especially for urgent care or same-day appointment needs.
You can contact VCA Kortright Animal Hospital by phone at (519) 824-7190. Calling is also the best way to confirm hours, appointment availability, fees, and whether your pet’s needs can be seen that day.
To book an appointment at VCA Kortright Animal Hospital, call the clinic to ask about the next available time. Reviewers mentioned same- or next-day appointments for urgent needs, so call early if your pet needs prompt attention.
Consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures, surgery, diagnostics, or medication. Urgent or emergency visits may cost more, and pet insurance or third-party payment-plan options may be available generally in Canada, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what VCA Kortright Animal Hospital currently accepts, including whether any pet-insurance direct-claim or third-party payment-plan options are available.
VCA Kortright Animal Hospital is described as offering emergency accommodations and same-day urgent appointments in reviewer feedback. Call early to enquire about availability, triage, and whether your pet should be seen there or referred to an emergency hospital.
A nearby paid parking lot was not found in the provided Google Places parking search. Street parking is typically available around this area of Guelph, but check local signage for time limits, restrictions, and permit rules before your visit.
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Last updated: July 28, 2026