423 reviews
1012 Prospect St, , NB E3B 3C1
#compassionateCare#friendlyStaff#clearCommunication+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, gentle approach and clear communication during stressful emergencies. Many reported being seen quickly, even on evenings and weekends, with thorough explanations of diagnoses, treatment options, and home care, plus proactive next‑day follow‑ups by phone or text. Reviewers also highlighted transparent cost discussions and the staff’s patience with anxious or fearful pets, as well as kind end‑of‑life support.
💬Common Feedback & Suggestions
Most feedback was very positive; the few concerns mentioned were typical for urgent care. Some visitors experienced longer waits during busy periods and wished for more frequent updates while waiting, and a few felt costs were high for after‑hours care despite appreciating upfront estimates and available payment plans. One reviewer reported an unprofessional remark by a vet, and another was upset about not being able to return unopened medications after their pet passed. Overall, experiences were overwhelmingly favourable.
🏥Clinic Specialties
- Feline urinary blockages and UTIs
- Emergency surgery and wound care
- Foreign body and toxin ingestion management
- Allergic reactions and anaphylaxis care
- End-of-life and euthanasia support
- Same-day urgent and after-hours care
🏷️Keywords
#compassionateCare#clearCommunication#fastTriage#thoroughExplanations#followUpCalls#afterHoursAvailability#easyOnlineBooking#transparentPricing#paymentPlans#catFriendly#dogFriendly#emergencyFocused#cleanFacility#longWaits#budgetOptions#professionalTeam
Overall Ratings
🐾Tips for Pet Owners
- Call ahead or use the online booking tool to be triaged and secure a same‑day spot, especially on evenings and weekends.
- Ask for a cost estimate and available treatment options; they are transparent about pricing and can discuss payment plans when needed.
- Bring your pet’s medical history or your regular vet’s details—this clinic will share notes and coordinate care.
- Expect possible waits during emergency surges; bring comfort items for anxious pets and request periodic updates if you’re waiting.
- Keep your phone handy after the visit—the team often follows up by text or call to check on recovery and answer questions.
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Last updated: August 5, 2026