SouthPaw Animal Hospital

What owners report about visiting

2 community reports|2/5 details added|Updated 9/1

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s kindness, compassion, and gentle handling of anxious pets. Many highlighted thorough exams, clear explanations, and strong medical outcomes—from lifesaving interventions to smooth surgeries and effective chronic-disease management. Reviewers also noted accommodating, same-day or quick appointments when problems arose and long-term, trust-based relationships with the clinic’s veterinarians and staff.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few concerns. A small number of owners reported communication gaps (such as not meeting the vet post-op or feeling misinformed at the front desk) and frustration with limited after-hours availability. A handful mentioned diagnostic disagreements or unsatisfactory emergency visits, and a few felt costs were high, though many others found pricing reasonable. Overall, negative experiences were rare compared to the volume of strong endorsements.

🏥Clinic Specialties

  • Feline medicine and senior cat care
  • Small mammal and rabbit care
  • Reptile care (bearded dragons)
  • Soft-tissue and dental surgery (including spay/neuter and tumour removal)
  • Internal medicine and chronic disease management
  • Palliative and end-of-life care

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExplanations#gentleHandling#felineExperts#exoticPetCare#sameDayAppointments#emergencyTriage#longTermClients#reasonablePrices#cleanClinic#seniorPetCare#clearCommunication#afterHoursLimitations

Overall Ratings

🐾Tips for Pet Owners

  • Call as soon as they open if your pet needs urgent attention—many reviewers were offered same-day appointments.
  • Let staff know if your pet is nervous or reactive; they’re accommodating and use gentle handling techniques.
  • Ask for estimates and treatment options up front; reviewers noted clear explanations and that unnecessary tests aren’t pushed.
  • Pre-order prescription diets or refills by phone so they’re ready for quick pickup.
  • Clarify the clinic’s after-hours emergency protocol in advance so you know where to go if an issue arises outside regular hours.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 96% satisfied - Convenience: 90% satisfied - Pricing: 74% satisfied - Cleanliness: 98% satisfied - Recommendability: 97% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s kindness, compassion, and gentle handling of anxious pets. Many highlighted thorough exams, clear explanations, and strong medical outcomes—from lifesaving interventions to smooth surgeries and effective chronic-disease management. Reviewers also noted accommodating, same-day or quick appointments when problems arose and long-term, trust-based relationships with the clinic’s veterinarians and staff. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few concerns. A small number of owners reported communication gaps (such as not meeting the vet post-op or feeling misinformed at the front desk) and frustration with limited after-hours availability. A handful mentioned diagnostic disagreements or unsatisfactory emergency visits, and a few felt costs were high, though many others found pricing reasonable. Overall, negative experiences were rare compared to the volume of strong endorsements. 🏥 **Clinic Specialties** - Feline medicine and senior cat care - Small mammal and rabbit care - Reptile care (bearded dragons) - Soft-tissue and dental surgery (including spay/neuter and tumour removal) - Internal medicine and chronic disease management - Palliative and end-of-life care 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #thoroughExplanations #gentleHandling #felineExperts #exoticPetCare #sameDayAppointments #emergencyTriage #longTermClients #reasonablePrices #cleanClinic #seniorPetCare #clearCommunication #afterHoursLimitations 🐾 **Tips for Pet Owners** - Call as soon as they open if your pet needs urgent attention—many reviewers were offered same-day appointments. - Let staff know if your pet is nervous or reactive; they’re accommodating and use gentle handling techniques. - Ask for estimates and treatment options up front; reviewers noted clear explanations and that unnecessary tests aren’t pushed. - Pre-order prescription diets or refills by phone so they’re ready for quick pickup. - Clarify the clinic’s after-hours emergency protocol in advance so you know where to go if an issue arises outside regular hours.

Contact

Opening Hours

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Map

Clinic Address

389 York St, Fredericton, NB E3B 3P6

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Last updated: August 5, 2026