Hometown Veterinary Hospital

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassionate, patient-centred care and clear explanations. Many highlight thorough exams, frequent follow‑up calls, and gentle handling that puts nervous pets at ease. Reviewers also note good outcomes for surgeries and other procedures (including spays/neuters, mass removals and even a C‑section), fair pricing, and a clean, well‑kept facility.

💬Common Feedback & Suggestions

Most reviews are very positive, but a few common concerns appear. Several owners reported long waits for routine appointments and difficulty being seen for urgent issues, including being turned away or referred elsewhere when the clinic was fully booked. There are isolated reports of misdiagnosis or slow action in complex cases, and a few comments about brusque phone manners and one-off high estimates. Setting expectations around availability and communication during emergencies would help.

🏥Clinic Specialties

  • Soft-tissue surgery (spays, neuters, mass removals, C-sections)
  • Emergency and urgent care
  • End-of-life and euthanasia support
  • Exotic pet care (ferrets)
  • Dermatology and allergy management
  • Preventive care and vaccinations

🏷️Keywords

#compassionateCare#friendlyStaff#thoroughExams#followUpCalls#clearCommunication#reasonablePricing#cleanFacility#accommodatingTeam#emergencyCareMixed#longWaits#appointmentBacklog#endOfLifeCompassion#exoticPetFriendly#clientEducation#notUpselling#parkingAvailable

Overall Ratings

🐾Tips for Pet Owners

  • Book routine visits well in advance; multiple reviewers mention needing weeks’ lead time for non-urgent appointments.
  • For emergencies, call ahead to confirm the clinic’s capacity and on‑call coverage; have a backup emergency hospital noted in case they’re fully booked.
  • Ask for a written estimate and discuss options up front—most find prices reasonable, but a few cited unexpectedly high quotes.
  • Use their communication channels (phone/chat) for quick questions; many owners received prompt advice and follow‑up calls.
  • If your pet is anxious or reactive, let staff know—they’re described as very gentle and use treats and calm handling to reduce stress.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 89% satisfied - Convenience: 62% satisfied - Pricing: 89% satisfied - Cleanliness: 97% satisfied - Recommendability: 92% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassionate, patient-centred care and clear explanations. Many highlight thorough exams, frequent follow‑up calls, and gentle handling that puts nervous pets at ease. Reviewers also note good outcomes for surgeries and other procedures (including spays/neuters, mass removals and even a C‑section), fair pricing, and a clean, well‑kept facility. 💬 **Common Feedback & Suggestions** Most reviews are very positive, but a few common concerns appear. Several owners reported long waits for routine appointments and difficulty being seen for urgent issues, including being turned away or referred elsewhere when the clinic was fully booked. There are isolated reports of misdiagnosis or slow action in complex cases, and a few comments about brusque phone manners and one-off high estimates. Setting expectations around availability and communication during emergencies would help. 🏥 **Clinic Specialties** - Soft-tissue surgery (spays, neuters, mass removals, C-sections) - Emergency and urgent care - End-of-life and euthanasia support - Exotic pet care (ferrets) - Dermatology and allergy management - Preventive care and vaccinations 🏷️ **Tags** #compassionateCare #friendlyStaff #thoroughExams #followUpCalls #clearCommunication #reasonablePricing #cleanFacility #accommodatingTeam #emergencyCareMixed #longWaits #appointmentBacklog #endOfLifeCompassion #exoticPetFriendly #clientEducation #notUpselling #parkingAvailable 🐾 **Tips for Pet Owners** - Book routine visits well in advance; multiple reviewers mention needing weeks’ lead time for non-urgent appointments. - For emergencies, call ahead to confirm the clinic’s capacity and on‑call coverage; have a backup emergency hospital noted in case they’re fully booked. - Ask for a written estimate and discuss options up front—most find prices reasonable, but a few cited unexpectedly high quotes. - Use their communication channels (phone/chat) for quick questions; many owners received prompt advice and follow‑up calls. - If your pet is anxious or reactive, let staff know—they’re described as very gentle and use treats and calm handling to reduce stress.

Contact

Official website
hometownvet.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1265 Hanwell Rd, Fredericton, NB E3C 1A6

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Have you ever been seen here successfully without a reservation?

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Last updated: August 5, 2026