5.0
2 reviews
Devon Pk Shopping Centre, , NB E3A 3B7
#compassionateCare#friendlyStaff#carefulStaff+9
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion, and clear communication, noting that vets take time to explain diagnoses, options, and after‑care in detail. Many cited excellent outcomes from surgeries and urgent visits, thoughtful follow‑ups by phone/text, and gentle handling of anxious or senior pets. Reviewers also appreciated quick or same‑day appointments and convenient online booking, and several mentioned a clean, well‑organized clinic. A number of reviews highlighted strong care for birds and other exotic pets.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with a few recurring concerns. Several owners felt prices have risen sharply in recent years and flagged higher exam fees, while others still found costs fair or appreciated cost discussions. A small number reported communication and access issues (difficulty getting through by phone, delayed call‑backs or results, booking errors) and isolated service frustrations (policy rigidity around prescriptions, a mask‑refusal incident, and one allegation of an anaesthesia dosing issue during a neuter). These were outliers amid largely strong experiences.
🏥Clinic Specialties
- Avian medicine and beak/nail care
- Exotic small mammals (rabbits, ferrets, rats)
- Soft‑tissue surgery (spay/neuter and postoperative follow‑up)
- Emergency and urgent care
- Acupuncture for cats
- Compassionate end‑of‑life care
🏷️Keywords
#compassionateCare#knowledgeableVets#thoroughExplanations#anxiousPetsHandledWell#exoticPetFriendly#sameDayAppointments#onlineBooking#followUpCalls#cleanFacility#clearTreatmentOptions#emergencyCare#risingPrices#phoneCommunicationIssues#bookingErrors#prescriptionPolicy#longTermLoyalClients
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call early—many reviewers were offered same‑day appointments; use online booking for routine visits.
- If your pet is anxious or reactive, let staff know on arrival; they often move nervous pets straight into a room.
- Ask for written estimates and discuss treatment options up front to manage costs, as some owners noted rising fees.
- If you have birds or other exotics, request a vet experienced with avian/exotic care when booking.
- Phone lines can be busy—consider calling back if you don’t get through, and confirm appointment times and prescription refills.
Contact
Opening Hours
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Last updated: August 5, 2026