519 reviews
11464 17 Ave SW, , AB T6W 2S5
#compassionateCare#knowledgeableVet#skilledSurgeons+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and clear communication, noting how staff carefully explained diagnoses, options, costs, and aftercare. Many reported fast, effective help with emergencies and same‑day or after‑hours care, along with smooth recoveries from surgeries such as pyometra, mass removals, dental extractions, neuters/spays, and urinary blockages. Several mentioned fair or reasonable pricing, transparent estimates, and even complimentary follow‑up checks. The front desk and techs were frequently described as friendly, calming, and supportive.
💬Common Feedback & Suggestions
While the recent feedback is largely positive, a minority of reviewers reported concerns about higher‑than‑expected bills, perceived upselling (including sedation or add‑on medications), and occasional quotes they felt were steep. A few cited administrative issues such as delayed callbacks, trouble getting medical records or prescription food/meds, and, in rare cases, poor communication. There were isolated complaints about handling (e.g., muzzling without consent) and one note about room cleanliness (pet hair). Earlier reviews also include a few serious dissatisfaction reports related to diagnostics or outcomes.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue and trauma surgery
- Dentistry and dental extractions
- Spay/neuter and microchipping
- Urinary blockage and UTI management
- End‑of‑life and senior pet support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#emergencyAccommodations#afterHoursHelp#weekendAvailability#fairPricing#paymentOptions#freeFollowUps#surgerySuccesses#dentalExpertise#adminDelays#upsellingConcerns#recordsHassles#handlingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate before any tests or treatments to avoid surprise costs and clarify what is essential versus optional.
- If cost is a concern, discuss budget up front and ask about payment options or complimentary follow‑up checks mentioned by other clients.
- For urgent issues, call ahead—reviews note they often accommodate same‑day or after‑hours emergencies.
- If you need special‑order food or medications, confirm availability and expected timelines, and follow up proactively.
- Request copies of exam notes, test results, and invoices before leaving to simplify future care or transfers.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Mercy Animal Hospital is located at 15825 97 St NW, Edmonton, AB T5X 0C7. No public transit station data was provided for this clinic, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Mercy Animal Hospital’s opening hours are not listed in the provided information. Please call ahead to confirm today’s hours, weekend availability, and any after-hours arrangements before you visit.
The provided clinic data does not include a phone number for Mercy Animal Hospital. You can visit the clinic website at https://mercyanimalvet.com/ for current contact options.
To book an appointment at Mercy Animal Hospital, use the contact options on the clinic website or call to enquire if a phone number is available there. For urgent concerns, call ahead before travelling so the team can advise on availability.
Consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance does not cover pets. Call Mercy Animal Hospital for a current quote, and ask for an itemized written estimate before tests, surgery, dental care, or other procedures; after-hours or emergency visits are typically higher, and pet insurance or third-party payment plans may be worth discussing in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance claims or third-party payment plans. Call ahead to confirm Mercy Animal Hospital’s current payment options before your appointment.
Reviews mention that Mercy Animal Hospital has helped with emergencies, same-day care, and after-hours situations. Because urgent-care availability can change, call ahead before going in so the clinic can confirm whether they can see your pet and what fees may apply.
Mercy Animal Hospital has a 4.1 out of 5 rating from 534 reviews. Pet owners often praise the team’s compassion, clear explanations, emergency support, surgical and dental care, and friendly staff, while some reviewers mention concerns about costs, callbacks, records, medication or food availability, and occasional communication issues.
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Last updated: August 4, 2026