227 reviews
21310 98 Ave NW, , AB T5T 5X8
#compassionateCare#friendlyStaff#thoroughExplanations+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassion, clear communication, and the way the team treats pets like family. Many highlight Dr. Hany Naguib’s skill and bedside manner, successful outcomes for surgeries (including ACL/CCL, luxating patella, dental, and tail procedures), and thoughtful follow-up calls after visits and operations. Reviewers also appreciated being offered options with transparent, fair pricing and the clinic’s ability to accommodate urgent or same-day needs. The facility is frequently described as clean, modern, and well-organized.
💬Common Feedback & Suggestions
While reviews are overwhelmingly positive, a few owners reported front-desk issues such as inattentive interactions, medication/invoice mix-ups, an appointment cancellation due to a scheduling error, and a missed call-back. A small number disagreed with diagnostic approaches or felt testing should have been offered sooner, and one owner was unhappy with a surgical outcome. One reviewer noted the clinic isn’t the cheapest and another wished the hours were longer, though most felt the value was fair. Clearer, more consistent communication from reception and double-checking take-home items would address the main concerns raised.
🏥Clinic Specialties
- Orthopaedic surgeries (ACL/CCL and luxating patella)
- Dentistry and dental surgery
- Soft-tissue surgery
- Allergy and dermatology management
- Senior and end-of-life care and cremation support
- In-house diagnostic imaging
🏷️Keywords
#compassionateCare#knowledgeableVet#skilledSurgeons#clearCommunication#followUpCalls#fairPricing#priceTransparency#friendlyStaff#receptionistIssues#schedulingHiccups#sameDayAppointments#anxiousPetHandling#cleanModernClinic#longTermClients#surgerySuccess#inHouseImaging
Overall Ratings
🐾Tips for Pet Owners
- Ask for a cost breakdown and treatment options up front—the team is transparent and will walk you through choices and aftercare.
- If your pet is anxious or large, mention it when booking; staff can accommodate with handling strategies (even alternate entrances) to reduce stress.
- For urgent issues, call early—reviews note they often squeeze in same-day appointments, but follow up if you don’t get a call back.
- Before leaving, review your invoice and verify take-home medications to avoid any mix-ups.
- If you use an external pharmacy, ask if the clinic can fax prescriptions to help you save on medication costs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Rutherford Veterinary Clinic is located at 11464 17 Ave SW, Edmonton, AB T6W 2S5. No public transit station data was provided, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking availability is not confirmed, so call ahead or check local signage before your visit.
Rutherford Veterinary Clinic asks pet owners to call ahead to confirm current opening hours. Hours can change around holidays, staff availability, and urgent appointment demand.
You can contact Rutherford Veterinary Clinic through its website at http://www.rutherfordvetclinic.com/. A phone number was not provided in the source information, so use the clinic website for the most current contact details.
To book an appointment at Rutherford Veterinary Clinic, use the clinic website or call to enquire about availability. Reviews mention that the clinic has accommodated urgent or same-day needs, but availability should always be confirmed directly.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule, and provincial health insurance does not cover pets. Call Rutherford Veterinary Clinic for a current quote, ask for treatment options, and request an itemized written estimate before procedures; pet insurance and third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Rutherford Veterinary Clinic. Call ahead to confirm accepted payment methods, direct insurance claim options, or any third-party payment-plan support.
Rutherford Veterinary Clinic is noted for orthopaedic surgeries such as ACL/CCL and luxating patella procedures, dentistry and dental surgery, soft-tissue surgery, allergy and dermatology management, senior and end-of-life care with cremation support, and in-house diagnostic imaging.
Rutherford Veterinary Clinic is highly reviewed, with a 4.8 out of 5 rating from 519 reviews. Pet owners often praise the compassionate care, clear communication, skilled surgical outcomes, follow-up calls, fair pricing discussions, and clean modern clinic, while a few reviews mention reception communication or scheduling issues.
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Last updated: August 4, 2026