625 reviews
6940 Ellerslie Rd SW, , AB T6X 1A3
#compassionateCare#friendlyStaff#knowledgeableVets+13
Castledowns Animal Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and professionalism, noting vets who are thorough, explain options clearly, and don’t push unnecessary procedures. Many mention thoughtful follow‑ups like phone calls and welcome or condolence cards, and careful handling of anxious or reactive pets. Long‑time clients emphasize trust built over decades, with strong outcomes across routine care, surgeries, dental work, and even complex or exotic‑pet cases.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few recurring concerns. Several owners found appointment access challenging at peak times and noted the latest bookings end around 5 p.m., making evenings difficult; some also mentioned phone delays. A handful of comments flagged curt front‑desk interactions or administrative/pricing miscommunications, plus occasional service slip‑ups (e.g., a missed nail trim, a microchip not placed as expected), and one report of an adverse medication outcome. Overall sentiment remains very favourable despite these isolated issues.
🏥Clinic Specialties
- Exotic and small‑pet medicine (rabbits, reptiles, birds, guinea pigs)
- Dentistry and dental surgery
- General surgery and tumour/mass removal
- End‑of‑life and euthanasia support
- Ophthalmic and eye‑issue management
- Ear infections and dermatology
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#followUpCalls#condolenceCards#friendlyStaff#exoticPetExpertise#dentalCare#surgerySkills#fairPricing#notPushingUnnecessary#greatWithAnxiousPets#cleanFacility#longTermClients#appointmentAvailability#limitedHours#phoneDelays#welcomingEnvironment#endOfLifeSupport#professionalTeam
Overall Ratings
🐾Tips for Pet Owners
- Book early if you need a late‑day slot; the latest appointments end around 5 p.m. and fill quickly.
- If your pet is anxious or reactive, call ahead or on arrival to request a quiet entry directly to an exam room.
- Ask for a written estimate and confirm prices at pickup to avoid surprises, especially for food orders or procedures.
- When booking for exotics (rabbits, reptiles, birds, small mammals), request a vet experienced with your species.
- Prepare questions—vets here are thorough and happy to explain options, costs, and after‑care plans.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Castledowns Animal Hospital is located at 10223 164 Ave NW, Edmonton, AB T5X 3C9. No public transit station data was provided, so check Google Maps or Edmonton Transit Service for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Castledowns Animal Hospital’s opening hours were not provided in the source data. Please call ahead to confirm current hours before visiting, especially if you need a late-day appointment.
No phone number was provided in the source data. You can visit Castledowns Animal Hospital’s website at http://www.castledownsvet.ca/ for current contact options.
To book an appointment at Castledowns Animal Hospital, use the clinic’s website or call to enquire about availability. Reviews suggest late-day appointments can fill quickly and may end around 5 p.m., so book early if timing is important.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures, dental work, surgery, or treatment plans; pet insurance and third-party payment-plan options may also be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but specific payment methods were not provided for Castledowns Animal Hospital. Call ahead to confirm accepted payments, pet-insurance claim options, or any third-party payment-plan availability.
Parking availability near Castledowns Animal Hospital is not confirmed in the provided data. No nearby paid parking lot was found in the Google Places search, but that does not confirm street parking, so check local signage or call the clinic before your visit.
Castledowns Animal Hospital is noted for exotic and small-pet medicine, including rabbits, reptiles, birds, and guinea pigs, as well as dentistry and dental surgery, general surgery, tumour or mass removal, end-of-life support, eye-issue management, ear infections, and dermatology.
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Nearby Veterinary Clinics
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Last updated: August 4, 2026