931 reviews
120 Coleman St, , ON K7C 4M7
#compassionateCare#friendlyStaff#thoroughExams+14
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, patience, and clear communication, noting that vets and techs take time to explain options and never make them feel rushed or pressured. Many highlighted low-stress handling for anxious pets, thoughtful follow-up calls, and the clinic’s ability to accommodate urgent situations and same-day needs. Long-time clients (spanning many years and even decades) expressed strong trust in the quality of care and frequently recommended the clinic to others.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A handful of owners reported curt or unfriendly interactions with front-desk staff and felt appointment policies were applied strictly when running late. There were isolated complaints about costs or being charged for exams when only seeking vaccines, and one reviewer felt they were being pushed toward unnecessary charges; a few others noted fees can feel high, though many also called pricing reasonable or comparable. Overall sentiment remains very favourable, but confirming costs and policies up front may help avoid surprises.
🏥Clinic Specialties
- Preventive care and vaccinations
- Emergency and urgent care
- Soft-tissue and orthopaedic surgery (including spay/neuter)
- Compassionate end-of-life care and in-home euthanasia
- Low-stress handling for anxious pets
- Equine veterinary care
🏷️Keywords
#compassionateCare#clearCommunication#gentleWithNervousPets#emergencyAccommodations#followUpCalls#longTermClients#friendlyStaff#professionalVets#cleanFacility#quickAppointments#reasonablePrices#noUnnecessaryUpsells#someRudeFrontDesk#highlyRecommended#thoroughExams
Overall Ratings
🐾Tips for Pet Owners
- For routine care, book ahead, but call if you have an urgent issue—many reviewers were fit in quickly or same day.
- If your pet is anxious, let the team know; they use low-stress techniques and treats to make visits easier.
- Ask about treatment options and costs up front—the staff are described as transparent and not pushy.
- Arrive on time or call if delayed; a few reviewers noted strict appointment policies at reception.
- Expect a follow-up check after visits or procedures, and don’t hesitate to ask questions—the team is praised for thorough explanations.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Sonnenburg Woods Parking Lot (St James Woods)
606m13 Bates Dr, Carleton Place, ON K7C 4J8, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Valley Veterinary Clinic is located at 339 Townline Road East, Carleton Place, ON K7C 3S2. No subway, light-rail or train station was found within walking distance, so driving is likely the simplest option; you can also check Google Maps or the local transit agency for the nearest bus route. Sonnenburg Woods Parking Lot (St James Woods) is about an 8-minute walk away.
Valley Veterinary Clinic asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important for urgent concerns, holiday schedules or same-day appointment availability.
You can contact Valley Veterinary Clinic by phone at (613) 257-3202. Calling is the best way to confirm hours, appointment availability, costs and urgent-care options.
To book an appointment at Valley Veterinary Clinic, call the clinic to enquire about availability. For routine care, book ahead when possible; for urgent concerns, reviewers note that the clinic has often been able to accommodate same-day needs.
Veterinary consultation fees vary by clinic in Canada, are not government-regulated, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or surgery. After-hours or emergency care, when available, typically costs more than routine visits. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly with the clinic before relying on them.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment methods can vary. Call ahead to confirm what Valley Veterinary Clinic currently accepts, including whether any pet-insurance direct-claim or third-party payment-plan options are available.
Valley Veterinary Clinic is described as providing emergency and urgent care, and reviewers mention that urgent situations and same-day needs have often been accommodated. Call ahead to confirm availability before travelling, especially outside regular hours.
Valley Veterinary Clinic’s listed services include preventive care and vaccinations, emergency and urgent care, soft-tissue and orthopaedic surgery including spay and neuter, compassionate end-of-life care and in-home euthanasia, low-stress handling for anxious pets, and equine veterinary care.
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Last updated: July 28, 2026