368 reviews
339 Townline Road East, , ON K7C 3S2
#compassionateCare#clearCommunication#gentleWithNervousPets+12
Carleton Place Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and staff for their kindness, compassion, and clear communication. Many highlighted thorough exams, thoughtful explanations, and excellent outcomes from procedures like spays, dental work, and even entropion eye surgery. Reviewers also appreciated integrative/holistic options (including being raw‑friendly), fair pricing, and efficient visits with same‑day appointments when needed. Anxious or reactive pets were handled gently and made comfortable with patience and treats.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns mentioned included difficulty reaching the front desk by phone and one report of a dismissive interaction on a call, plus an isolated complaint about a vet’s condescending manner and feeling pressured to purchase a product. One reviewer alleged poor handling of their dog. Aside from these rare issues, most comments described smooth, timely visits and caring service.
🏥Clinic Specialties
- Soft‑tissue surgery and ophthalmic entropion repair
- Dentistry and dental extractions
- Holistic and integrative care (raw‑friendly)
- Senior and end‑of‑life care
- Preventive care and vaccinations (heartworm/Lyme, flea/tick)
- Fear‑free handling for anxious or reactive pets
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#takesTimeToExplain#fearFreeHandling#fairPricing#notPushyAboutTests#efficientVisits#sameDayAppointments#worthTheDrive#longTermClients#holisticOptions#acceptsRawFeeding#surgeryAndDentalCare#phoneResponseIssues#helpfulApp
Overall Ratings
🐾Tips for Pet Owners
- Use the clinic’s app or call early if you need a same‑day appointment; reviewers noted evening availability on some days.
- If your pet is anxious or reactive, mention this at check‑in—they can room you quickly and use treats to keep pets calm; bringing your pet’s favourite treats can help.
- Discuss treatment options and costs—vets here explain pros/cons and several reviewers felt they weren’t pushed into unnecessary tests.
- If you’re interested in integrative or raw‑friendly care, request a veterinarian who offers holistic approaches.
- For surgeries or dental procedures, ask for estimates and aftercare instructions; many owners reported smooth recoveries and attentive follow‑up.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Life Labs
415m48 Lansdowne Ave, Carleton Place, ON K7C 3S9, Canada
The Grand Hotel - Parking
524m8 Beckwith St, Carleton Place, ON K7C 1K9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Carleton Place Veterinary Hospital is located at 120 Coleman St, Carleton Place, ON K7C 4M7. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for nearby bus routes. Nearby parking options listed include Life Labs, about a 5-minute walk away, and The Grand Hotel - Parking, about a 7-minute walk away.
Carleton Place Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Review feedback mentions evening availability on some days, but hours can change, so it is best to confirm before visiting.
You can contact Carleton Place Veterinary Hospital by phone at (613) 253-4522. Calling is the best option for current hours, appointment availability, fees, and service details.
To book an appointment at Carleton Place Veterinary Hospital, call the clinic or use the clinic app if available to you. Reviewers noted that same-day appointments may sometimes be available, so call early if your pet needs timely care.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for surgeries, dental work, or other procedures, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options may be available in the wider Canadian market, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, and ask whether pet-insurance direct claims or third-party payment plans are supported.
Carleton Place Veterinary Hospital is associated with soft-tissue surgery, ophthalmic entropion repair, dentistry and dental extractions, holistic and integrative care, senior and end-of-life care, preventive care and vaccinations, and fear-free handling for anxious or reactive pets.
Pet owner feedback for Carleton Place Veterinary Hospital is strongly positive, with high satisfaction reported for medical expertise, service attitude, convenience, pricing, cleanliness, and recommendability. Owners often praise the team’s kindness, compassion, clear explanations, thorough exams, fair pricing, and gentle handling of anxious or reactive pets, though a few reviews mention phone response issues and isolated concerns about communication.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026