239 reviews
210 Pinebush Rd, , ON N1R 8A9
#compassionateCare#friendlyStaff#patientExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassionate, honest care and clear, patient explanations. Many noted excellent surgical outcomes (including major procedures and routine neuters), thoughtful follow‑ups by email, and veterinarians who review histories carefully and present options without pressure. Reviewers also highlighted fair, reasonable pricing with no unnecessary tests or upselling. Long‑time clients report trust built over many years with both dogs and cats.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A small number of commenters reported rude or unhelpful interactions, strict lateness/booking policies, and occasional communication lapses such as delayed test results or unreturned calls. One‑off complaints mentioned high costs or over‑prescribing, though most feedback about pricing was favourable. Overall sentiment remains strongly in the clinic’s favour.
🏥Clinic Specialties
- Soft‑tissue surgery and spay/neuter
- Compassionate end‑of‑life care and cremation coordination
- Anxiety‑aware handling for nervous or shy pets
- Second opinions and complex case reviews
- Responsive follow‑ups and client communication
- Canine and feline primary care
🏷️Keywords
#compassionateCare#honestAdvice#clearCommunication#thoroughExplanations#surgicalExpertise#followUpEmails#responsiveTeam#fairPricing#noUpselling#anxietyAwareHandling#longTermClients#friendlyStaff#highTrust#occasionalRudeness#appointmentPolicyConcerns#communicationLapses
Overall Ratings
🐾Tips for Pet Owners
- Arrive a few minutes early for appointments, as some reviewers noted strict late and rebooking policies.
- Mention if your pet is anxious or shy—the team often accommodates nervous animals and works gently.
- Ask for treatment options and cost estimates; reviewers say the vets explain choices clearly and avoid unnecessary tests.
- Keep an eye on your email or phone after visits—follow‑up check‑ins are common.
- If you have a concern before your appointment, consider emailing a photo; some reviewers reported quick responses and next‑day bookings.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Commuter Parking Lot
512m104 Lake Rd, Cambridge, ON N3C 2V4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Townline Animal Hospital is located at 900 Jamieson Pkwy, Cambridge, ON N3C 4N6. No subway, light-rail, or train station was listed within walking distance, so driving is likely the easiest option; there is a Commuter Parking Lot about a 6-minute walk away, or you can check Google Maps or the local transit agency for the nearest bus route.
Townline Animal Hospital's current opening hours were not provided. Please call ahead to confirm hours before visiting, especially if your pet needs same-day care.
You can contact Townline Animal Hospital by phone at (519) 629-3817. A website was not provided in the source data.
To book an appointment at Townline Animal Hospital, call to enquire about availability. Reviews suggest arriving a few minutes early, as some pet owners mentioned strict lateness or rebooking policies.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call the clinic for a current quote, and for procedures, ask for an itemized written estimate; pet insurance and third-party payment plans may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but specific payment options were not provided for Townline Animal Hospital. Call ahead to confirm accepted payment methods, direct-claim options, or payment-plan availability.
Townline Animal Hospital is noted for soft-tissue surgery, spay and neuter procedures, compassionate end-of-life care with cremation coordination, anxiety-aware handling for nervous pets, second opinions, complex case reviews, and canine and feline primary care.
The provided review summary is strongly positive, with pet owners praising compassionate care, honest advice, clear explanations, surgical outcomes, follow-up communication, and fair pricing. A small number of comments mentioned concerns about rude interactions, strict booking policies, delayed test results, or unreturned calls.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026