112 reviews
1 Oliver Street, 3450, New Zealand
#compassionateCare#friendlyStaff#knowledgeableVets+11
Emergency Veterinary Clinic of Waterloo Region
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team’s compassion and calm professionalism during emergencies, especially around difficult end‑of‑life decisions. Many described clear explanations, frequent updates, and follow‑up calls, with several accounts of prompt, effective care for seizures, toxic ingestions, urinary blockages, and foreign‑body incidents. A number of reviewers also appreciated helpful triage advice over the phone and staff who worked within budget constraints.
💬Common Feedback & Suggestions
Common concerns focused on long waits and perceived lack of urgency during busy periods, with a few reporting hours‑long delays even for serious issues. Several reviewers mentioned communication gaps, upselling or unclear estimates, and feeling pressured around testing or euthanasia decisions; pricing was frequently described as high. A handful alleged misdiagnosis or inadequate exams and some cases required referral or re‑treatment elsewhere; one review raised a cleanliness/hand‑hygiene concern. Overall sentiment is mixed, with many strong positives but also a notable volume of critical experiences.
🏥Clinic Specialties
- Emergency and critical care (after‑hours/overnight)
- Toxic ingestion and poison management
- Seizure and neurologic emergencies
- Urinary blockages and acute urinary crises in cats
- Foreign body and gastrointestinal obstruction management
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#phoneTriageAdvice#lifeSavingInterventions#followUpCalls#longWaits#triageBasedPriority#highCosts#pricingTransparencyConcerns#misdiagnosisConcerns#rudeFrontDesk#lackOfUrgency#cleanlinessConcerns#referralsToSpecialists#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to confirm wait times and whether the clinic can perform specific procedures (e.g., GDV/bloat surgery or endoscopy) before you drive in.
- Ask for an itemized estimate and clarify which tests or treatments are essential versus optional to avoid surprises.
- Expect triage‑based queues; bring a carrier/leash, water, and a phone charger, and be prepared to wait during peak times.
- If your pet is admitted, request regular updates and clear discharge instructions, and arrange follow‑up with your primary vet.
- For euthanasia, you can ask for a quiet room and to handle billing separately so you have uninterrupted time to say goodbye.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Designated Online Exchange Location
673mBreslau, ON N3H 4R7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Emergency Veterinary Clinic of Waterloo Region is located at 405 Maple Grove Rd #14, Cambridge, ON N3E 1B6. The closest listed public transport stop is Toyota Cambridge Gate 2, a bus stop about an 8-minute walk away; nearby parking is listed at Designated Online Exchange Location, also about an 8-minute walk from the clinic.
Emergency Veterinary Clinic of Waterloo Region asks pet owners to call ahead to confirm current opening hours. Because this is an emergency and after-hours clinic, confirming availability and wait times before you leave is recommended.
You can contact Emergency Veterinary Clinic of Waterloo Region by phone at (519) 650-1617. Call ahead for urgent triage advice, current wait times, and whether the clinic can perform the procedure your pet may need.
Emergency Veterinary Clinic of Waterloo Region appears to focus on emergency and after-hours care, so booking may depend on triage and case urgency. Call to enquire before arriving, especially for serious symptoms, toxic ingestion, seizures, urinary blockage concerns, or possible foreign-body incidents.
Veterinary consultation fees in Canada vary by clinic and are not regulated, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures or testing, and expect after-hours or emergency fees to typically be higher; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods are accepted before you arrive.
Yes, the clinic is described as providing emergency and critical care, including after-hours and overnight care. The review summary also mentions cases involving toxic ingestion, seizures, cat urinary blockages, foreign-body or gastrointestinal obstruction concerns, and end-of-life care.
Pet owner feedback is mixed: many reviewers praised compassionate emergency care, clear explanations, follow-up calls, and calm support during difficult decisions. Common concerns included long waits during busy periods, high costs, unclear estimates, communication gaps, and some concerns about exams, referrals, or cleanliness.
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Last updated: July 28, 2026