541 reviews
2308 24 St SW #1, , AB T2T 5H8
#avianExperts#reptileSpecialists#rabbitCare+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate staff and bylaw officers, noting they were helpful, patient, and knowledgeable. Many highlighted smooth adoption experiences, quick reunification of lost pets, and clear guidance with spay/neuter, microchipping, and licensing. Several reviewers mentioned pets healing well after surgeries and appreciated the clean, well‑managed facility.
💬Common Feedback & Suggestions
While most feedback was positive, a few themes recurred: appointment‑only access could feel rigid, especially close to closing time, and phone contact through 311 was often slow; some also found the online information about available or found pets lagged or contained errors. A handful of reviewers reported inconsistent customer service (including rudeness), price confusion on adoption fees, and lack of flexibility on refunds. There were isolated but serious complaints about reclaim procedures and communication, including one alleging a mistaken release of a dog and another disputing an euthanasia decision.
🏥Clinic Specialties
- Spay and neuter surgeries for cats
- Lost-and-found pet intake and reunification
- Cat and dog adoptions
- On-site veterinary assessments and post-op care
- Pet licensing and microchipping services
- Compassionate handling of deceased pets
🏷️Keywords
#friendlyStaff#compassionateCare#adoptionProcess#lostPetReunification#cleanFacility#knowledgeableTeam#fastService#appointmentRequired#easyParking#pricingValue#feeConfusion#phoneLineIssues#websiteInfoLags#rigidPolicies#mislabelledPetInfo#saturdayHours
Overall Ratings
🐾Tips for Pet Owners
- Book adoption appointments early—multiple people can reserve the same animal and waits can occur.
- Confirm fees and what’s included (e.g., spay/neuter, microchip, licence) before you go to avoid surprises.
- Keep your pet’s licence and microchip info current, and bring proof of ownership when reclaiming a lost pet.
- Expect firm appointment policies and closing times; arrive a bit early to ensure you’re seen.
- If phone waits via 311 are long, use online tools to check listings or arrange a visit during open hours.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Animal Services Centre is located at 2201 Portland St SE, Calgary, AB T2G 4M7. No public transit station data was provided for this location, so check Google Maps or Calgary Transit for current bus or train routes; if driving, parking has not been verified, so call ahead or check local signage before you go.
Animal Services Centre's current opening hours were not provided, so please call ahead or check the City of Calgary website before visiting. Reviews mention appointment-only access and firm closing times, so arriving early for a scheduled visit is recommended.
You can contact Animal Services Centre through the City of Calgary website at https://www.calgary.ca/CSPS/ABS/Pages/home.aspx or through Calgary 311. No direct clinic phone number was provided in the source data.
To book an appointment at Animal Services Centre, use the City of Calgary website or contact Calgary 311 for the current process. Pet owners note that appointment-only access can be strict, especially near closing time, so book early and confirm your visit details before going.
Veterinary and animal-service fees vary by clinic or service provider in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call to enquire about current fees, confirm what is included, and ask for an itemized written estimate for procedures such as spay/neuter surgery, microchipping, licensing, reclaim, or adoption-related care; pet insurance and third-party payment-plan options may exist generally, but confirm availability directly.
Most Canadian animal-service and veterinary facilities commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but the specific payment methods for Animal Services Centre were not provided. Call ahead to confirm accepted payment options, fees, refund rules, and whether any pet-insurance or third-party payment-plan arrangements apply.
Animal Services Centre is associated with cat spay and neuter surgeries, lost-and-found pet intake and reunification, cat and dog adoptions, on-site veterinary assessments and post-op care, pet licensing, microchipping, and compassionate handling of deceased pets. Confirm eligibility, appointment requirements, and fees before visiting.
Animal Services Centre is rated 4.4 out of 5.0 from 478 reviews. Pet owners often praise the friendly and compassionate staff, clean facility, smooth adoption experiences, lost-pet reunification, and guidance around spay/neuter, microchipping, and licensing, while some report slow 311 contact, appointment rigidity, fee confusion, and occasional communication concerns.
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Last updated: August 4, 2026