43 reviews
3610 Burnsland Rd SE, , AB T2G 3Z2
#compassionateCare#friendlyStaff#clearCommunication+12
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What owners say
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, professional team and the way staff and vets take time to explain diagnoses, options, and aftercare. Many highlight strong emergency care (including overnight and after-hours visits), clear communication with frequent updates, and successful outcomes from procedures such as foreign-body removals, eye and tail surgeries, dental work, and urinary blockages. Reviewers also appreciated how well anxious pets and large breeds were handled, and several mentioned fair or reasonable pricing with upfront estimates and insurance direct billing.
💬Common Feedback & Suggestions
Most concerns centred on wait times for walk-ins and emergencies, with several owners reporting multi-hour waits during busy periods and on weekends. A handful of reviewers felt costs were high or were unsure about charges, and a few noted feeling rushed at discharge or wanted clearer pain-management/aftercare guidance. One isolated review expressed disappointment about how a wild animal case was handled. Overall, reviews are strongly positive, with these issues appearing as occasional pain points in an otherwise well-regarded experience.
🏥Clinic Specialties
- Emergency and urgent care (walk-ins and after hours)
- Soft-tissue and foreign-body surgery
- Dentistry and dental surgeries
- Feline urinary blockage management
- Eye care and enucleation surgery
- Seizure assessment and stabilization
🏷️Keywords
#compassionateCare#friendlyFrontDesk#knowledgeableVets#explainsOptions#clearCommunication#followUpCalls#emergencyExpertise#triageWalkIns#longWaits#fairPricing#upfrontEstimates#directInsuranceBilling#largeBreedFriendly#cleanFacility#patientWithNervousPets
Overall Ratings
🐾Tips for Pet Owners
- For walk-ins and emergencies, expect triage and possible long waits during busy times; bring comfort items and ask staff for updates or a quiet room if your pet is anxious.
- Discuss pricing upfront—staff commonly provide detailed estimates and options, and they can direct-bill Trupanion so bring your insurance details.
- If you’re worried about aftercare or pain control, ask the vet to review the at-home plan slowly and confirm when to return for rechecks.
- Call ahead before arriving to understand current wait times and whether your pet’s condition will be triaged as urgent.
- Large or nervous pets are handled gently here—mention any behavioural concerns so the team can prepare accommodations.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Fish Creek Pet Hospital is located at 15311 Bannister Rd SE, Calgary, AB T2X 1Z3. No verified nearby public transit station data was provided, so check Google Maps or the local transit agency for current routes. If you are driving, parking availability is not confirmed; call ahead or check local signage when you arrive.
Fish Creek Pet Hospital's opening hours were not provided. Please call ahead to confirm current hours before visiting, especially for walk-ins, emergencies, weekends, or after-hours care.
You can contact Fish Creek Pet Hospital through its website at https://www.fishcreekpethospital.com/. A phone number was not provided in the source data.
To book an appointment at Fish Creek Pet Hospital, use the clinic website or call to enquire about availability. For urgent cases or walk-ins, call ahead before arriving so the team can advise on current wait times and triage.
Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada, and provincial health insurance does not cover pets. Call Fish Creek Pet Hospital for a current quote, and ask for an itemized written estimate before procedures. Because the clinic offers emergency and after-hours care, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may help with costs in general, but confirm what applies before treatment.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but call ahead to confirm Fish Creek Pet Hospital's current options. Review data mentions insurance direct billing with Trupanion, so bring your insurance details if you have coverage.
Yes. The review summary specifically mentions emergency and urgent care, including walk-ins, after-hours visits, overnight care, and triage. Pet owners should call ahead to check current wait times and understand how urgent cases are being prioritized.
Fish Creek Pet Hospital is rated 4.5 out of 5.0 from 2,288 reviews. Pet owners frequently praise the compassionate team, clear communication, emergency care, follow-up updates, cleanliness, and handling of nervous or large pets. Common concerns include long waits for walk-ins and emergencies, especially during busy periods, and occasional questions about costs or discharge instructions.
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Last updated: August 4, 2026