4.4
303 reviews
815 1st St #150, New Westminster, BC V3L 2H7
#compassionateCare#patientStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team who take time to explain diagnoses and options, provide clear communication, and follow up after visits. Many highlighted how gently staff handle shy, anxious, or reactive pets, and commended supportive care during emergencies and end‑of‑life situations. Reviewers also noted successful outcomes for issues like cancer treatment, dental work, and chronic conditions, and frequently described the clinic as clean, organized, and professional.
💬Common Feedback & Suggestions
A minority of reviews raised concerns about pricing—reporting higher-than-expected costs, perceived overcharging, or inconsistency with posted prices—and a few felt there was upselling. Some serious complaints involved dissatisfaction with surgical outcomes and aftercare, including limited follow‑up or responsibility, while others mentioned occasional long waits for appointments, a last‑minute cancellation, and limited parking at the newer location. Overall sentiment is strongly positive, but clearer estimates, consistent post‑procedure follow‑up, and improved appointment and parking logistics were the most common suggestions.
🏥Clinic Specialties
- End-of-life and euthanasia support (including home visits)
- Dentistry and dental extractions
- Spay/neuter and general surgery
- Emergency and urgent care
- Cancer treatment and oncology follow-up
- Senior pet and chronic disease management
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#patientWithReactivePets#followUpCalls#emergencyResponse#endOfLifeSupport#cleanModernClinic#flexibleScheduling#openWeekends#pricingConcerns#highCosts#parkingLimitations#longWaitTimes#transparentOptions#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask for detailed written estimates and discuss costs in advance, as pricing was a common point of feedback.
- Book routine visits early and ask about cancellations if you need a sooner slot; some reviewers reported wait times to get in.
- Plan extra time for parking or consider nearby street parking, as on-site spots can be limited.
- If your pet is anxious or reactive, let the team know when booking—they are noted for accommodating handling.
- For urgent concerns, call ahead; several reviewers were fit in quickly or seen for same‑day emergencies.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Public Parking - 4080Albert
203m4080 Albert St, Burnaby, BC V5C 4R1, Canada
2-hour parking
260m4103 Pender St, Burnaby, BC V5C 2M1, Canada
4125 East Hastings Street Parking- Precise ParkLink
273m4125 Hastings St, Burnaby, BC V2C 2J3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hastings Veterinary Hospital is located at 3961 Hastings St Unit 102, Burnaby, BC V5C 2H81. No public transit station data was provided, so pet owners should check Google Maps or TransLink for current bus routes; if driving, plan extra time for parking, with Public Parking - 4080Albert listed nearby at about a 3-minute walk.
Hastings Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting, especially for urgent care, weekend availability, or holiday hours.
A phone number was not provided in the source data. You can visit the clinic's website at https://hastingsvet.com/ for current contact details and enquiry options.
To book an appointment at Hastings Veterinary Hospital, use the contact options on the clinic's website or call to enquire if you already have their current number. For routine visits, book early and ask about cancellations if your pet needs a sooner appointment.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that emergency or after-hours visits are typically higher; pet insurance and third-party payment-plan options may be worth asking about in general.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, and ask whether insurance claims or third-party payment plans are supported.
Yes, the source data lists emergency and urgent care among Hastings Veterinary Hospital's service areas. For urgent concerns, call ahead before going in so the team can advise on availability, timing, and whether your pet needs emergency care.
Yes, nearby parking options were listed close to Hastings Veterinary Hospital. Public Parking - 4080Albert is about 203 metres away, roughly a 3-minute walk, and other nearby options include 2-hour parking and 4125 East Hastings Street Parking - Precise ParkLink.
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Last updated: July 28, 2026