222 reviews
645 Plains Rd E, , ON L7T 4J5, Canada
#compassionateCare#skilledVets#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the team’s compassion and rehabilitation expertise. Many report clear improvements in mobility and comfort after TPLO/CCL surgery, IVDD, arthritis, or age-related issues, often citing hydrotherapy, laser therapy, acupuncture, and tailored plans. Staff are described as friendly, patient with nervous dogs, and attentive to detail, with several pets excited to visit.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Some owners were frustrated about not being allowed to accompany anxious pets during COVID-era protocols and felt this wasn’t communicated in advance. One reviewer described a rude interaction and poor communication about relaying concerns, and another alleged unprofessional conduct and questioned staff credentials. These were isolated remarks compared to the dominant praise.
🏥Clinic Specialties
- Rehabilitation and physiotherapy
- Hydrotherapy (underwater treadmill)
- Acupuncture and laser therapy
- Post-surgical rehab (TPLO/CCL)
- Neurologic/IVDD recovery
- Arthritis and senior mobility management
🏷️Keywords
#compassionateCare#friendlyStaff#rehabSuccess#hydrotherapy#acupuncture#laserTherapy#postSurgicalRehab#ivddRecovery#arthritisManagement#seniorPetCare#patientWithNervousDogs#clearGuidance#communicationIssues#covidProtocolFrustration#cleanFacility#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- If your pet has TPLO/CCL, IVDD, arthritis, or mobility issues, ask about a multi‑modal rehab plan (e.g., hydrotherapy, laser, acupuncture, and weight management).
- For anxious or nervous pets, confirm in advance whether you can accompany them and what handling strategies are used, as policies have changed over time.
- Expect a series of visits and maintenance sessions for chronic or senior conditions; bring surgical reports, medication lists, and prior imaging to the first consult.
- Request at‑home exercises and guidance to maintain progress between appointments.
- Mention any dietary restrictions, as treats are sometimes used during sessions.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
SOAR Veterinary Services is located at 4129 Harvester Rd Unit D, Burlington, ON L7L 5M3. The closest listed public transport option is Appleby GO, a train station about a 26-minute walk away, so it may be easier to drive or check a local bus route on Google Maps or the local transit agency before you go. Street parking is typically available in the area, but check posted signage.
SOAR Veterinary Services asks pet owners to call ahead to confirm current opening hours before visiting or booking an appointment.
You can contact SOAR Veterinary Services by phone at (905) 961-7627. If you are enquiring about rehabilitation, hydrotherapy, acupuncture, laser therapy, or post-surgical recovery support, have your pet’s records ready when you call.
To book an appointment at SOAR Veterinary Services, call to enquire about availability and what records to bring. For mobility, TPLO/CCL, IVDD, arthritis, or senior pet concerns, bring surgical reports, medication lists, and any prior imaging to the first consultation if available.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call SOAR Veterinary Services for a current quote, and ask for an itemized written estimate for any procedures or treatment plans. Pet insurance and third-party payment-plan options may be available generally in Canada, but you should confirm options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm which methods SOAR Veterinary Services currently accepts and whether any insurance-claim or payment-plan options are available.
SOAR Veterinary Services is associated with rehabilitation and physiotherapy, hydrotherapy using an underwater treadmill, acupuncture, laser therapy, post-surgical rehab for TPLO/CCL cases, neurologic and IVDD recovery, and arthritis or senior mobility management.
Pet owner feedback summarized for SOAR Veterinary Services is strongly positive, especially for compassion, rehabilitation expertise, cleanliness, pricing satisfaction, and recommendability. Owners often mention improved mobility and comfort after issues such as TPLO/CCL surgery, IVDD, arthritis, or age-related mobility changes, while a small number of isolated comments raised concerns about communication or past visit protocols.
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Last updated: July 28, 2026