229 reviews
4490 Fairview St, , ON L7L 5P9
#compassionateCare#clearCommunication#optionsExplained+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the clinic’s compassionate, knowledgeable team and the way every visit is handled with patience and clear communication. Many highlight strong medical outcomes — from accurate diagnoses (such as uncovering food allergies or rapidly identifying serious disease) to successful surgeries and dental work — along with thoughtful follow-ups. Anxious pets and seniors are treated gently, and people appreciate timely appointments and staff who go above and beyond, even accommodating urgent and end‑of‑life needs.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; however, a few owners felt prices were high or increasing, with some citing costly routine care. There were isolated reports of scheduling/communication mix-ups and an occasional long wait. Aside from these points, most comments emphasize reliability, kindness, and trust built over many years.
🏥Clinic Specialties
- Dentistry and dental extractions
- Surgery and post‑operative care
- Allergy and dermatology management
- Senior and end‑of‑life care
- Complex diagnostics and second opinions
- Anxiety‑aware handling for nervous pets
🏷️Keywords
#compassionateCare#longTermClients#thoroughExplanations#gentleHandling#anxiousPets#responsiveStaff#easyAppointments#onTimeAppointments#accommodatingTeam#followUpCalls#endOfLifeSupport#diagnosticExpertise#surgeryAndDental#pricingConcerns#wellOrganized#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed estimate and discuss options if you’re budget‑conscious, as some reviewers found routine care expensive.
- If your pet is nervous, let the team know in advance — reviewers report very gentle, patient handling for anxious animals.
- Bring a list of questions; vets here are praised for clear explanations and presenting treatment options.
- Confirm appointment details ahead of time to avoid any scheduling mix‑ups and minimise wait times.
- For senior pets or tough decisions, consider booking a quality‑of‑life consult — reviewers noted compassionate, unhurried support.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
MacKay's Animal Hospital is located at 5014 New St Unit 1, Burlington, ON L7L 1V1. The closest listed public transit station is Appleby GO, a train station about an 18-minute walk away; if that is not convenient with your pet, consider driving or checking local bus options through Google Maps or the local transit agency. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
MacKay's Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if you need a same-day appointment or time-sensitive care.
You can contact MacKay's Animal Hospital by phone at (905) 632-0490. Calling is the best option for confirming hours, appointment availability, fees, and whether your pet's needs can be handled at the clinic.
To book an appointment at MacKay's Animal Hospital, call the clinic to enquire about available times. If your pet is nervous, senior, or has an urgent concern, mention this when booking so the team can prepare appropriately.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for dental work, surgery, diagnostics, or other procedures, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options may be available in the broader Canadian market, but you should confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods are accepted at MacKay's Animal Hospital.
MacKay's Animal Hospital is associated with dentistry and dental extractions, surgery and post-operative care, allergy and dermatology management, senior and end-of-life care, complex diagnostics and second opinions, and anxiety-aware handling for nervous pets.
Pet owner feedback for MacKay's Animal Hospital is strongly positive, with high satisfaction reported for medical expertise, service attitude, cleanliness, convenience, and recommendability. Reviews often mention compassionate care, clear explanations, gentle handling of anxious and senior pets, successful dental and surgical care, and thoughtful follow-up, while some owners noted pricing concerns or occasional scheduling and wait-time issues.
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Last updated: July 28, 2026