140 reviews
550 University Avenue, , PE C1A 4P3
#compassionateCare#skilledSpecialists#thoroughDiagnostics+12
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and clear, thorough communication during stressful emergencies. Many noted fast access after hours, easy online booking, and being seen quickly, with frequent follow‑up texts or calls to check on their pets. Reviews describe effective care for poisonings, injuries, urinary blockages, eye issues, and seizures, with options and costs explained up front. The clinic environment was often described as clean, bright, and comfortable.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. Some owners mentioned the higher cost typical of urgent care and a couple of experiences with pricing or phone communication frustrations. A few noted occasional waits due to triage, a mid‑treatment referral to the veterinary college for overnight care, and one privacy concern about a lobby screen displaying client details. There were rare reports of dissatisfaction with a diagnosis or end‑of‑life interaction.
🏥Clinic Specialties
- Toxin ingestion and induced vomiting
- Seizure and neurological emergencies
- Wound care and laceration repair
- Urinary blockage management (cats)
- Eye injuries and infections
- Exotic and small mammal care (rabbits, hamsters)
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#fastAppointments#afterHoursAvailability#onlineBooking#followUpCallsTexts#transparentPricing#reasonableCosts#cleanFacility#emergencyToxinManagement#seizureManagement#exoticsFriendly#occasionalWaits#referralToSpecialists#pricingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Book online or call ahead and share key details (what happened, when, what was ingested) so the team can prepare and triage quickly.
- Ask for estimates and treatment options—reviewers report transparent quotes and consent, and some mention available payment options.
- Expect triage during busy times; more critical cases may be seen first, so bring essentials to stay comfortable while you wait.
- If your pet’s issue may require overnight monitoring or specialized care, ask about potential referral to the veterinary college and bring any medical history you have.
- Keep your phone handy after the visit—staff often follow up by text or call to check on your pet and answer questions.
Contact
Opening Hours
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Last updated: August 5, 2026