376 reviews
5 Kirkwood Dr, , PE C1A 2T4
#compassionateCare#friendlyStaff#clearCommunication+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the hospital’s skilled teams across emergency, surgery, and internal medicine for handling complex cases and saving or significantly improving pets’ lives. Many highlighted compassionate bedside manner, clear explanations, frequent updates, and prompt triage, including after-hours support, with access to advanced diagnostics like CT scans. Owners also valued the teaching-hospital environment, noting helpful students working alongside experienced veterinarians, and the ability to treat everything from small animals to horses and even a mini pig.
💬Common Feedback & Suggestions
A minority of reviewers felt costs were higher than regular clinics, and a few noted occasional waits or delays in receiving updates. There were isolated reports alleging misdiagnosis, unnecessary testing or fees, and in a couple of cases feeling pressured toward euthanasia. One owner wished for stronger guidance on nutrition and OSS (ovary-sparing) spays. Overall, the feedback was overwhelmingly positive, with these concerns appearing infrequently compared to the many strong endorsements.
🏥Clinic Specialties
- Emergency and after-hours care
- Neurology and spinal surgery
- Cardiology and heart conditions
- Orthopaedic surgery
- Oral tumour and dental surgery
- Equine and large animal care
🏷️Keywords
#compassionateCare#skilledSpecialists#thoroughDiagnostics#emergencyServices#clearCommunication#frequentUpdates#advancedImagingCT#teachingHospital#multiSpeciesCare#largeAnimalCare#exoticsFriendly#higherCosts#occasionalWaits#endOfLifeSupport#wouldReturn
Overall Ratings
🐾Tips for Pet Owners
- For emergencies or after-hours needs, call ahead if possible and bring your pet’s medical history and current medications to speed triage.
- Budget for costs that may be higher than a regular clinic; ask for detailed estimates and discuss priority testing or treatment options up front.
- This is a teaching hospital, so you may interact with students as well as veterinarians—allow extra time and request periodic updates if you’re waiting.
- Ask if a video consult is appropriate for certain follow-ups to save a trip.
- If facing end-of-life decisions, request a quiet room to spend unhurried time with your pet.
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Last updated: August 5, 2026