140 reviews
550 University Avenue, , PE C1A 4P3
#compassionateCare#skilledSpecialists#thoroughDiagnostics+12
What owners report about visiting
2 community reports｜2/5 details added｜Updated 9/9
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
An owner has reported bringing their pet here for a consultation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
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What owners say
An owner reported seeing the vet successfully without an appointment — still awaiting more confirmation.
Can you rely on it
You can take a look, but don't treat it as a confirmed answer. The reality may still vary by time of day, vet on duty and on-site conditions.
Your experience helps too
Your report can bring this information closer to reality.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the kind, compassionate team and vets who take time to listen, explain, and ease anxious pets and families. Many highlighted smooth procedures and outcomes (spays/neuters, dental work, quick diagnostics) and especially thoughtful end‑of‑life support. Reviewers also noted efficient visits, quick medication prep, the ability to be seen promptly (including Saturdays and some after‑hours advice), and a clean, calm clinic environment. Long‑term clients expressed strong trust and loyalty.
💬Common Feedback & Suggestions
While most feedback was positive, a minority reported serious concerns about care quality and record/documentation accuracy, including one reviewer alleging a fatal outcome after allergy management. Several cited front‑desk issues such as rudeness, appointment time changes, difficulty locating accounts, and challenges transferring prescriptions/records. A few felt pressured by add‑on vaccines or noted policies requiring exams before flea/tick medications, and some found prices high; one person also mentioned slower service during COVID. Overall sentiment is strongly favourable, but these administrative and communication concerns were recurring in negative reviews.
🏥Clinic Specialties
- Spay and neuter surgery
- Dentistry and dental cleanings
- End-of-life and euthanasia support
- Same-day or urgent care with Saturday availability
- Senior pet care and chronic condition management
- Puppy wellness exams and vaccinations
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#patientWithNervousPets#quickDiagnosis#endOfLifeSupport#cleanFacility#saturdayHours#emergencyAccommodations#reasonablePrices#priceConcerns#frontDeskIssues#recordTransferIssues#upsellConcerns
Overall Ratings
🐾Tips for Pet Owners
- For routine care, book ahead, but if it’s urgent mention it—reviewers report they can often accommodate same‑day needs and have Saturday hours.
- Ask for an itemized estimate and discuss vaccines or add‑ons in advance to avoid unexpected charges.
- Bring your pet’s prior medical records and confirm transfers; follow up to ensure prescriptions and files are received.
- Expect that an exam may be required before dispensing flea/tick prescriptions, so plan an appointment if needed.
- If your pet is anxious, request to be roomed quickly—several reviewers noted the team does this to minimize stress.
Contact
Opening Hours
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Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Source: Google Maps
Last updated: August 5, 2026