331 reviews
1/138-142 Botany Rd, Alexandria NSW 2015, Australia
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being compassionate, gentle and thorough, with many noting clear explanations and a calm, low‑stress approach for anxious pets. Numerous reviews mention good outcomes from procedures such as desexing, dental work and even eye surgery, as well as careful, practical treatment plans without unnecessary tests. Many pets reportedly enjoy visiting, and several long‑term clients say they wouldn’t go anywhere else.
💬Common Feedback & Suggestions
While most feedback is positive, there are some concerns. A few reviewers reported difficulties with appointments being delayed or not honoured, trouble getting in when needed, and occasional mismatch between expected hours and availability, plus parking can be tricky. Pricing drew mixed comments: some found great value, but others felt medications and prescription food were expensive or that quotes changed. Isolated complaints included a painful nail trim, brief health checks, miscommunication, and a few instances of brusque or dismissive manner.
🏥Clinic Specialties
- Desexing and routine soft‑tissue surgery
- Dentistry and dental extractions
- Eye surgery (enucleation)
- Low‑stress handling for anxious pets
- Rabbit and small‑mammal care
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#gentleWithPets#thoroughExplanations#friendlyStaff#professionalTeam#lowStressHandling#surgicalExpertise#breedKnowledge#greatValue#priceyMedsAndFood#appointmentAvailabilityIssues#punctualAppointments#parkingDifficulties#highlyRecommended#clearCommunication#longTermClients
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and confirm your appointment time, especially for surgeries or when you need a specific vet.
- Ask for written estimates and itemised costs; pricing on medications and prescription diets can vary.
- If parking is tight, arrive a little early or plan alternative transport.
- Consider their Healthy Pets Plus program if you visit regularly, as several reviewers found it good value.
- If you prefer to be present for certain procedures (e.g., vaccinations or nail trims), check the clinic’s approach in advance.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
150 McEvoy Street Car Park
47m150 McEvoy St, Alexandria NSW 2015, Australia
305 Shack
64m150 McEvoy St, Alexandria NSW 2015, Australia
Virtus Health Car Park
203m15 Bowden St, Alexandria NSW 2015, Australia
Secure Parking - Fountain Street, Alexandria Car Park
293m21 Fountain St, Alexandria NSW 2015, Australia
Bike rack
318mStovemaker La, Erskineville NSW 2043, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Alexandria is inside Petbarn at 175 McEvoy St, Alexandria NSW 2015. It’s about an 11‑minute walk from Erskineville train station (approx. 848 m) and also about 11 minutes from Green Square train station (approx. 866 m). If you’re driving, nearby parking options include 150 McEvoy Street Car Park (~1 min walk), 305 Shack (~1 min) and Virtus Health Car Park (~3 min); parking can be tight at busy times, so allow a little extra time.
They’re open Monday to Friday, 8:30 am – 6:00 pm. Weekend hours aren’t listed, so check the website or call ahead for the latest information, including public holidays.
You can call the clinic on (02) 9195 6916, visit their website at https://www.greencrossvets.com.au/vets/alexandria/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=alexandria, or drop in during opening hours.
You can book by calling the clinic or online via their website: https://www.greencrossvets.com.au/vets/alexandria/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=alexandria. For surgeries or if you need a specific vet, book ahead and confirm your time.
Veterinary fees in Australia aren’t government‑regulated and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For their current consult fee, call the clinic, and for any procedures ask for an itemised written estimate beforehand. You can also ask generally about using pet insurance and any payment‑plan options.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. Call ahead to confirm what this clinic accepts.
Services noted include desexing and routine soft‑tissue surgery, dentistry and dental extractions, eye surgery (enucleation), low‑stress handling for anxious pets, rabbit and small‑mammal care, and end‑of‑life and euthanasia support.
Yes—rabbits and small mammals are seen here. Care for other exotic species isn’t listed, so call ahead to check availability for your pet.
Yes. Parking options nearby include 150 McEvoy Street Car Park (~1 min walk), 305 Shack (~1 min), and Virtus Health Car Park (~3 min). Parking in the area can be tricky at peak times, so consider arriving a little early.
They’re well regarded, with a 4.4/5 rating from 173 reviews. Owners praise compassionate, gentle and thorough vets and nurses, clear explanations, low‑stress handling, and good outcomes from procedures like desexing, dental work and eye surgery. Some mention appointment delays or availability issues, tricky parking, and mixed views on pricing or changing quotes.
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Source: Google Maps
Last updated: 22 June 2026