4.4
173 reviews
Inside Petbarn, 175 McEvoy St, Alexandria NSW 2015, Australia
#compassionateCare#gentleWithPets#thoroughExplanations+13
What owners report about visiting
1 community reports｜1/5 details added｜Updated 7/31
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Few owners who have visited have reported so far — real visit experiences are welcome.
Can you rely on it
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What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
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What owners say
Awaiting owner input on wait times.
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and communication, with frequent updates by phone and text that made stressful emergencies easier to handle. Many cite life‑saving care and excellent outcomes from complex surgeries and ICU stays, with vets clearly explaining options and treatment plans. The facility is described as modern, clean and thoughtfully designed, with quick triage and considerate touches like booth-style waiting areas and the ability to visit admitted pets.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns raised relate mainly to cost: some found pricing high for hospital stays and procedures, although others noted clear estimates and cost discussions. A small number mentioned species limitations at times (e.g., no small animal/exotics vet on duty for a guinea pig, and avian specialists being at another site), so calling ahead for exotics is advisable. A couple of comments noted busy periods, but most still reported timely intake.
🏥Clinic Specialties
- Emergency and critical care (ICU)
- Spinal and neurosurgery (IVDD, back surgery)
- Oncology and cancer care
- Soft tissue and orthopaedic surgery (TPLO, BOAS)
- Diagnostic imaging and radiology
- Care for rabbits and birds (stabilisation/triage)
🏷️Keywords
#compassionateCare#clearCommunication#frequentUpdates#lifeSavingCare#skilledSurgeons#emergencyAndICU#spinalAndNeuro#oncologyExpertise#thoroughExplanations#modernCleanFacility#quickTriage#costTransparency#highPrices#parkingAvailable#exoticsSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for emergencies—staff can advise next steps and prepare for rapid intake.
- Ask for a written estimate and discuss options; reviewers found pricing and plans clearly explained and insurers can be liaised with.
- If your pet is reactive or anxious, request a booth space in the waiting area and ask about visiting if your pet is admitted.
- There is parking available; allow a little extra time during busy periods.
- For birds, rabbits or guinea pigs, phone first to confirm an exotics clinician is available or whether referral to another site is recommended.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 00:00〜24:00 | 24H | 24H | 24H | 24H | 24H | 24H | 24H |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Map
Clinic Address
Parking entrance via Ellis Ave, 5/476 Gardeners Rd, Alexandria NSW 2015, Australia
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Parking
Van parking
158m40a Birmingham St, Alexandria NSW 2015, Australia
Air Travel Parking
168m573 Gardeners Rd, Mascot NSW 2020, Australia
Secure Car Park Entrance
323m635 Gardeners Rd, Mascot NSW 2020, Australia
parking
347m730 Botany Rd, Mascot NSW 2020, Australia
Manhattan Superbowl Car Park
376m3 Tramway St, Mascot NSW 2020, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
SASH Alexandria is at Parking entrance via Ellis Ave, 5/476 Gardeners Rd, Alexandria NSW 2015. It’s about an 8-minute walk (approx. 609 m) from Mascot train station. If you’re driving, enter parking via Ellis Ave; additional nearby options include Van parking (~2 min walk), Air Travel Parking (~2 min walk) and Secure Car Park Entrance (~4 min walk).
Please check the website or call to confirm current opening hours, as they can change. For urgent cases, they provide emergency and critical care—call ahead for advice and rapid intake.
You can contact SASH Alexandria on (02) 8913 4000. For general information, visit their website: https://sashvets.com/locations/alexandria/?utm_source=google&utm_medium=organic&utm_campaign=gmb
Book by calling the clinic or by visiting their website to request an appointment. For emergencies, call ahead so the team can prepare; bring any recent records or medications if you can.
Consultation fees vary by clinic and are not government‑regulated in Australia, and Medicare does not cover pets. Please call the clinic for a current quote, and ask for an itemised written estimate for any procedures. If you attend after hours or via the emergency service, fees are typically higher. Pet insurance and payment‑plan options exist in Australia; ask the clinic what they can process or support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some can process pet‑insurance gap claims or offer payment plans—please call ahead to confirm what this clinic accepts.
Yes—SASH Alexandria provides after‑hours emergency and critical care, including ICU support. Call ahead for triage advice and to let the team prepare for rapid intake.
Yes—on‑site parking is accessed via Ellis Ave. Nearby options also include Van parking (~2 min walk), Air Travel Parking (~2 min walk) and Secure Car Park Entrance (~4 min walk).
SASH Alexandria offers specialist‑led services including emergency and critical care (ICU), spinal and neurosurgery (e.g., IVDD), oncology and cancer care, soft tissue and orthopaedic surgery (e.g., TPLO, BOAS), and advanced diagnostic imaging/radiology.
They can assist rabbits and birds with stabilisation and triage, but availability for exotics can vary—please call ahead. In some situations, specific avian specialists may be based at another SASH site, and the team will advise on the best location.
Map
Clinic Address
Parking entrance via Ellis Ave, 5/476 Gardeners Rd, Alexandria NSW 2015, Australia
Open in Google Maps
Help with one question
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Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
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Last updated: 22 June 2026