4.4
173 reviews
Inside Petbarn, 175 McEvoy St, Alexandria NSW 2015, Australia
#compassionateCare#gentleWithPets#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, gentle handling and clear communication, with many noting thorough explanations, patient Q&A and reliable follow‑up. Reviewers highlighted strong outcomes across routine and complex care, from emergency triage and prompt diagnostics (including in‑house lab results) to surgeries and ongoing management of chronic issues. Many anxious or reactive pets were handled calmly with treats and a low‑stress approach, giving long‑term clients confidence to keep returning for years.
💬Common Feedback & Suggestions
While feedback is overwhelmingly positive, a minority of reviewers raised concerns about pricing, including high quotes and perceived upselling, and a couple of comparisons to cheaper alternatives elsewhere. A few reported access issues such as unanswered phone calls, appointment cancellations/rescheduling, or being turned away during an emergency. There were occasional notes about waits due to the clinic being small. These were outliers compared with the general sentiment but are worth noting for expectations and planning.
🏥Clinic Specialties
- Greyhound medicine and surgery
- Orthopaedic surgery (TPLO and cruciate repair)
- Dentistry and dental cleaning
- Behaviour and anxiety management for reactive pets
- Emergency triage and toxin/foreign‑body management
- Feline medicine including urinary issues and oncology
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#gentleHandling#reactiveDogHandling#greyhoundExpertise#surgicalExpertise#emergencyTriage#followUpCare#reasonablePricing#highPriceConcerns#appointmentAvailability#phoneResponsivenessIssues#longTermClients#inHouseLab
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits in advance as they can get busy, but know they often fit in same‑day or walk‑in emergencies.
- If your pet is anxious or reactive, let the team know beforehand—they’re experienced at low‑stress handling and can accommodate.
- Ask for a written estimate and discuss treatment options up front to align on costs and value.
- Bring your pet insurance details—staff have been helpful with claims and financial questions for other owners.
- Greyhound owners or pets with orthopaedic needs may benefit from the clinic’s specific experience in these areas—mention this when booking.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Secure Parking - 68 McEvoy Street, Alexandria Car Park
310m68 McEvoy St, Alexandria NSW 2015, Australia
Secure Parking - 183 Botany Road - McDonalds Waterloo Car Park
322m183 Botany Rd, Waterloo NSW 2017, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Alexandria Veterinary Hospital is at 1/138-142 Botany Rd, Alexandria NSW 2015. The closest public transport is Waterloo metro station, about a 2‑minute walk (approx. 167 m), and Green Square train station, around a 10‑minute walk (approx. 819 m). If you’re driving, nearby paid parking is available at Secure Parking - 68 McEvoy Street, Alexandria Car Park (about a 4‑minute walk) and Secure Parking - 183 Botany Road - McDonalds Waterloo Car Park (about a 4‑minute walk, 24h).
They’re open Monday to Friday, 8:00 am to 6:00 pm. No weekend hours are listed—check their website or call for any updates or public‑holiday changes.
You can reach the team on (02) 9698 4120 or via their website: https://www.alexandriavet.com.au/.
Book by calling the clinic or visiting their website to enquire about availability. For urgent cases, call ahead, and if your pet is anxious or reactive, mention it when booking so the team can accommodate low‑stress handling.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and case, so call the clinic for a current consultation quote. Medicare doesn’t cover pets; for procedures or treatment, ask for an itemised written estimate. If you have pet insurance, ask about claims, and note that some clinics offer options like GapOnly, VetPay or Afterpay—availability varies, so confirm with the clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
They can triage emergencies during opening hours and often fit in same‑day or walk‑in urgent cases. They don’t list an after‑hours service; for emergencies outside hours, call ahead first or proceed to a 24/7 emergency hospital.
Yes—nearby paid parking is available at Secure Parking - 68 McEvoy Street, Alexandria Car Park (about a 4‑minute walk) and Secure Parking - 183 Botany Road - McDonalds Waterloo Car Park (about a 4‑minute walk, 24h).
The clinic highlights expertise in greyhound medicine and surgery; orthopaedic surgery including TPLO and cruciate repair; dentistry and dental cleaning; behaviour and anxiety management for reactive pets; emergency triage and toxin/foreign‑body management; and feline medicine including urinary issues and oncology.
The clinic holds a 4.6/5 rating from 331 reviews, with strong praise for compassionate, gentle handling, clear communication, thorough exams, prompt diagnostics and reliable follow‑up. A minority mentioned higher quotes or pricing concerns, occasional phone/booking delays, and waits at busy times, but overall sentiment is very positive with many long‑term clients.
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Source: Google Maps
Last updated: 22 June 2026