4.4
317 reviews
16 Myoora Rd, Terrey Hills NSW 2084, Australia
#compassionateCare#clearCommunication#frequentUpdates+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team and knowledgeable vets who take time to explain options clearly and handle pets gently, even anxious ones. Many noted excellent outcomes in emergencies and complex cases, plus thoughtful touches like follow‑up calls and vaccination reminders. Long‑term clients spanning decades highlight trust, while home visits and equine call‑outs were appreciated for their practicality.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners felt prices were high or inconsistent and, in one case, reported feeling pressured toward costly treatment; others mentioned a rude interaction at reception and a lack of communication when a vet was running late. There was also a report of being unable to obtain an equine emergency call‑out and one claim of limited equine experience, though several other reviews specifically praised their horse care. Overall sentiment strongly favours the clinic.
🏥Clinic Specialties
- Equine and large‑animal field service
- Emergency and critical care
- Wildlife and exotic animal care
- Preventive care and routine procedures
- End‑of‑life and euthanasia support
- Cat boarding and hospitalisation
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleHandling#clearExplanations#followUpCalls#longTermClients#homeVisits#equineServices#emergencySupport#fairPricing#pricingConcerns#communicationGaps#reminderMessages#catBoarding#convenientLocation#sameDayAppointments
Overall Ratings
🐾Tips for Pet Owners
- If you need a home visit or equine call‑out, book early as availability can be limited during busy periods.
- Discuss treatment options and request an itemised estimate upfront if you’re cost‑conscious—owners report the vets give clear, no‑nonsense advice and can coordinate with specialists for complex cases.
- Make use of their vaccination reminders and expect follow‑up calls after visits or procedures.
- Let staff know if your pet is anxious; reviewers say the team is very gentle and will take time to settle them before exams.
- They handle wildlife/exotics and offer cat boarding—call ahead to confirm availability and any specific requirements.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜19:00 | |||||||
| 09:00〜15:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Terrey Hills Animal Hospital is at 97 Booralie Rd, Terrey Hills NSW 2084. There isn’t a train/metro/light rail station within walking distance, so it’s easiest to drive; street parking is usually available nearby—check local signage. Alternatively, use Google Maps to plan a bus route from your location.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 9:00 am–3:00 pm, and closed on Sundays; for any holiday changes, please call ahead to confirm.
You can reach the clinic on (02) 9450 2020. For more information, visit https://terreyhillsvet.com.au/
Call the clinic to book, or visit their website to see current options; same-day appointments may be available—call to check.
Veterinary fees in Australia aren’t regulated and there’s no government-published fee schedule, and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most current fee, call the clinic for a quote, and ask for an itemised written estimate for any procedures. If you need after-hours care, be aware fees are typically higher. Pet insurance and payment-plan options exist in Australia, but availability varies—ask what’s supported at this clinic.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay). Some also support pet-insurance gap claims or offer payment plans. Please call ahead to confirm what this clinic accepts before your visit.
They provide emergency and critical care; during opening hours, call for urgent assistance and availability. For after-hours needs, call to check what support is available—after-hours fees are typically higher—and if they’re unavailable, seek a 24/7 emergency hospital.
Yes—street parking is typically available on Booralie Rd and nearby streets; please check local signage and allow a little extra time during busy periods.
Services highlighted include equine and large‑animal field service (including call‑outs), emergency and critical care, wildlife and exotic animal care, preventive care and routine procedures, end‑of‑life and euthanasia support, and cat boarding and hospitalisation. Home visits are also noted—call ahead to discuss availability.
Pet owners rate the clinic 4.8/5.0 (110 reviews), praising the caring, friendly team, knowledgeable vets with clear explanations, gentle handling of anxious pets, effective emergency care, thoughtful follow‑up calls and reminders, and long‑term trust. Some feedback mentions pricing concerns and occasional communication issues, but overall sentiment is strongly positive.
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Other veterinary clinics near Terrey Hills
60 reviews
16 Myoora Rd, Terrey Hills NSW 2084, Australia
#compassionateCare#skilledSpecialists#open24x7+12
Source: Google Maps
Last updated: 22 June 2026