271 reviews
1/276-278 New Line Rd, Dural NSW 2158, Australia
#compassionateCare#clearCommunication#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally caring, gentle and professional, with clear explanations and treatment options. Many highlighted thorough diagnostics, great outcomes and follow‑up calls, plus low‑stress handling for anxious pets and greeting animals by name. Reviewers also noted the team can often fit pets in quickly, including urgent or same‑day needs, and that long‑term clients trust them over many years.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A small number of owners felt prices were high or mentioned pressure around add‑ons, while a couple reported feeling dismissed during a consult. One older review noted limited weekend hours, though another mentioned late weekday pickup times. Overall concerns were rare compared with the volume of strong recommendations.
🏥Clinic Specialties
- Dentistry and dental procedures
- Soft tissue surgery and wound care
- Oncology and palliative care
- Chronic disease management and senior pet care
- Low‑stress handling for anxious pets
- Urgent and same‑day care
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#gentleHandling#anxiousPetSupport#followUpCalls#urgentAppointments#longTermLoyalty#costEffectiveOptions#reasonablePricing#professionalTeam#highlyRecommended#parkingOnsite#shortNoticeBookings#wellRunClinic
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious, let the team know when booking; they use low‑stress handling and are happy to take extra time, and bringing a favourite treat can help.
- For urgent issues, call ahead—reviews suggest they often accommodate same‑day or short‑notice appointments.
- Discuss budget and ask for options; staff are frequently praised for explaining cost‑effective plans and being transparent about fees.
- Bring your pet’s medication list and history for complex or chronic conditions—the vets are thorough and provide clear, step‑by‑step home care and follow‑ups.
- Check current opening hours before you go; weekday evenings may be available, while weekend hours can be limited, and there is onsite parking.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜16:00 | |||||||
| 08:30〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dural Veterinary Hospital is at 687 Old Northern Rd, Dural NSW 2158. There isn’t a train or light-rail station within easy walking distance, so driving is usually easiest. Onsite parking is available and there is also street parking nearby—check local signage. If you’re using public transport, check Google Maps for the nearest bus route and stops to plan your trip.
They’re open Monday to Friday 8:30am–7:00pm and Saturday 8:30am–4:00pm, and closed Sunday. Hours can occasionally change, so check their website before you visit.
The best way to contact the clinic is by phone on (02) 9651 1100. You can also visit their website at https://www.duralvet.com.au/ for general information and updates.
To book, call the clinic during opening hours; for urgent or same-day needs, call ahead as reviews suggest they often accommodate short-notice appointments. You can also visit their website for more information about services before you book.
Consultation fees aren’t regulated in Australia, vary by clinic, and Medicare does not cover pets. For the most accurate, current price, please call the clinic and ask for a quote, and request an itemised written estimate for any procedures or treatment plans. If you have pet insurance or are considering payment-plan options, ask what claims or arrangements may be available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day of your visit.
Reviews indicate they can often see urgent cases on the same day during opening hours, but no after-hours information is provided—call ahead to confirm availability and what to do outside hours.
Yes—onsite parking is available, and additional street parking can usually be found nearby; always check local signage.
The clinic focuses on dentistry and dental procedures, soft tissue surgery and wound care, oncology and palliative care, chronic disease management and senior pet care, low-stress handling for anxious pets, and urgent and same-day care.
Pet owners rate the clinic 4.9 out of 5.0 from 218 reviews, praising the caring, gentle and professional team, thorough diagnostics, clear explanations, low-stress handling, and helpful follow-ups. A few mentioned higher prices or pressure around add-ons, and occasional communication concerns, but overall recommendations are very strong.
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Other veterinary clinics near Dural
74 reviews
248 New Line Rd, Dural NSW 2158, Australia
#compassionateCare#rabbitExpertise#friendlyStaff+13
Source: Google Maps
Last updated: 22 June 2026