74 reviews
248 New Line Rd, Dural NSW 2158, Australia
#compassionateCare#rabbitExpertise#friendlyStaff+13
Hills District Veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being exceptionally caring, patient and thorough, taking time to explain diagnoses, options and costs clearly. Many noted strong clinical outcomes, from successful surgeries and injury repairs to solving persistent issues and managing arthritis and senior care. The team’s low‑stress handling of anxious pets and thoughtful follow‑ups stood out, and numerous reviewers highlighted great grooming services and long‑term, trustworthy care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with very few concerns. A small number of owners mentioned they would have liked clearer discussion of possible medication side effects, and one felt pressured about diet recommendations. Beyond these isolated comments, there were no recurring issues raised.
🏥Clinic Specialties
- Desexing and routine surgeries
- Professional grooming and washes
- Senior pet and arthritis management
- Low‑stress handling for anxious pets
- Avian and reptile (exotic) care and wildlife triage
- Dermatology and ear care
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#gentleHandling#anxietyAware#followUpCalls#fairPricing#upfrontQuotes#valueForMoney#accommodatingAppointments#quickService#openWeekends#easyParking#groomingServices#longTermClients#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask for an upfront estimate and treatment options—reviewers say pricing is explained clearly and transparently.
- If your pet is anxious or reactive, let the team know in advance—they’re praised for low‑stress, carefully coordinated visits.
- Book grooming and routine procedures ahead of time; these services are popular and often recommended by regulars.
- There’s easy parking and efficient service, but arrive a few minutes early to settle your pet in calmly.
- Expect helpful follow‑up—keep your phone handy after visits, and bring your pet’s vaccination passport if you have one.
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜14:00 | |||||||
| 08:00〜18:30 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Parking lot
133m282 New Line Rd, Dural NSW 2158, Australia
Detail Solutions Sydney
198m28/286-288 New Line Rd, Dural NSW 2158, Australia
Parking lot
242m823 Old Northern Rd, Dural NSW 2158, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hills District Veterinary Hospital is at 1/276-278 New Line Rd, Dural NSW 2158. As there isn’t a train, metro or light rail station within easy walking distance, driving is usually simplest. Parking is close by, with a parking lot about 2 minutes’ walk (approx. 133 m) and another about 3 minutes (approx. 242 m); Detail Solutions Sydney is also about a 2‑minute walk. If using public transport, check Google Maps for the nearest bus route to New Line Rd.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 8:00 am–2:00 pm, and closed on Sunday.
Call (02) 9651 1988 or visit http://www.hillsdistrictvet.com.au/ for more information.
The easiest way is to call the clinic to book; you can also visit their website to check available booking options or send an enquiry.
Consultation fees vary and aren’t government‑regulated in Australia, so it’s best to call the clinic for a current quote. There is no government‑published fee schedule for veterinary services in Australia, and Medicare does not cover pets. For procedures, ask for an itemised written estimate. If you have pet insurance or prefer payment plans, check with your insurer and the clinic about claim processes and options.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts.
Yes—there are multiple parking options within a short walk, including a parking lot about 2 minutes away (~133 m) and another about 3 minutes (~242 m); Detail Solutions Sydney is also roughly a 2‑minute walk. Reviewers also note parking is easy.
Services highlighted include desexing and routine surgeries, professional grooming and washes, senior pet and arthritis management, low‑stress handling for anxious pets, avian and reptile (exotic) care and wildlife triage, and dermatology and ear care.
Yes—avian and reptile care is offered, and the team provides wildlife triage; call ahead to confirm they can see your species.
Pet owners rate it 4.9/5.0 from 271 reviews, praising caring, patient and thorough vets and nurses, clear explanations and upfront quotes, strong clinical outcomes, gentle handling of anxious pets, and great grooming. Satisfaction scores are high across medical expertise (97%), service attitude (99%), convenience (97%), pricing (98%), cleanliness (96%) and recommendability (99%).
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Source: Google Maps
Last updated: 22 June 2026