243 reviews
159 Gordon Street, NSW 2444
#compassionateCare#clearCommunication#surgicalExpertise+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being highly caring, professional and thorough, with clear explanations that put anxious owners at ease. Many noted excellent communication and follow‑ups, including courtesy calls and even flowers and condolences after a loss. Pets often enjoy visiting thanks to gentle handling, cuddles and treats, and several reviewers mentioned modern, clean facilities and the ability to fit in same‑day or urgent appointments.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a few concerns came up. Some owners reported after‑hours access going through an external triage line with upfront card details, and one felt the outcome suffered; there were also a few accounts of cancelled appointments and delays. Pricing drew the most criticism, with reports of high or unexpected costs, hard‑sell feelings, or extensive testing that didn’t resolve an issue, though a couple of reviewers felt fees were fair. A small number mentioned indifferent reception on rare occasions or a misdiagnosis, but these were outliers among largely glowing feedback.
🏥Clinic Specialties
- Emergency and critical care (snake bites, tick paralysis)
- Surgery and wound management
- Senior and end‑of‑life care
- Preventive care and wellness plans with reminders
- Exotics and backyard poultry care
- Cat grooming services
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#followUpCalls#griefSupport#petsLoveVisits#sameDayAppointments#emergencyCare#modernFacilities#cleanClinic#longTermLoyalty#pricingConcerns#afterHoursIssues#appointmentCancellations
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for routine visits, but call if it’s urgent—they often accommodate same‑day or squeeze‑in appointments.
- Clarify after‑hours arrangements and expected fees; the clinic may use an external triage line and request card details.
- Ask for an itemised estimate and discuss diagnostic options to align care with your budget.
- If your pet needs ongoing care, ask about their wellness plan and reminder system for vaccinations and routine treatments.
- Travelling through the area? Call ahead—reviewers said the team fit them in for needed medications and checks.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
Port Macquarie Skate Park
705mTown Beach Reserve, Port Macquarie NSW 2444, Australia
Parkplatz
709mPort Macquarie NSW 2444, Australia
Short Street River End Carpark
776mShort St, Port Macquarie NSW 2444, Australia
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
East Port Veterinary Hospital is at 57 Gordon Street, Port Macquarie NSW 2444. There isn’t a train or light‑rail station within easy walking distance, so the simplest option is to drive. Nearby parking includes Port Macquarie Skate Park car park (about a 9‑minute walk), Parkplatz (about a 9‑minute walk) and Short Street River End Carpark (about a 10‑minute walk). If you’re using public transport, check Google Maps on the day for the best bus route and stop.
Opening hours can vary, so please call ahead to confirm today’s times. Same‑day or urgent appointments may be possible—call to enquire.
You can call (02) 6583 5677 or visit the website at https://www.eastportvet.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb for general enquiries and updates.
You can book by calling the clinic or using the website’s contact/booking options, and they often fit in same‑day or urgent visits—call to enquire: https://www.eastportvet.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so prices vary by clinic and case. For the current consultation fee, please call the clinic, and ask for a written, itemised estimate for any procedures or diagnostics. If you need after‑hours care, be aware fees are typically higher. If you have pet insurance or are considering payment‑plan options (e.g. third‑party financing or gap claims), ask what the clinic can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; please call ahead to confirm what’s available at this clinic on the day.
Yes—reviews and clinic information indicate they handle emergencies such as snake bites and tick paralysis, and after‑hours calls may be triaged via an external line that can request card details. For urgent or after‑hours help, call first to confirm the process, availability and fees.
Yes—public car parks within walking distance include Port Macquarie Skate Park (about a 9‑minute walk), Parkplatz (about a 9‑minute walk) and Short Street River End Carpark (about a 10‑minute walk). Consider allowing extra time to park and walk, and check Google Maps for live availability and the best option on the day.
The clinic lists emergency and critical care (including snake bites and tick paralysis), surgery and wound management, senior and end‑of‑life care, preventive care and wellness plans with reminders, exotics and backyard poultry care, and cat grooming services.
Pet owners rate the clinic 4.7/5.0 from 128 reviews, praising caring and professional vets and nurses, thorough exams, clear communication and follow‑ups, and clean, modern facilities; some noted pricing concerns, occasional appointment changes or delays, and frustrations with after‑hours triage.
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Last updated: 8 July 2026