Port Macquarie Veterinary Hospital

What owners report about visiting

3 community reports|3/5 details added|Updated 8/9

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassion and clear communication, often noting thorough explanations and gentle handling of anxious pets. Many highlighted strong clinical outcomes across emergencies and surgeries (including cruciate repairs, amputations and suturing), with follow‑ups that exceeded expectations. Reviewers also appreciated being fitted in at short notice or after hours, and several mentioned fair or reasonable pricing alongside long‑term trust.

💬Common Feedback & Suggestions

While reviews are largely positive, a few concerns came up. Several owners reported frustration with after‑hours access or triage, including a perception that payment details were prioritised, and one detailed complaint about overzealous bandaging and poor communication. A small number of serious grievances alleged inadequate consent or follow‑up after adverse surgical or anaesthetic outcomes, and one euthanasia experience felt too clinical with staff noise nearby. A handful of comments mentioned high costs or a billing error.

🏥Clinic Specialties

  • Orthopaedic surgery (ACL/cruciate repairs)
  • Oncology and palliative care
  • Emergency and after‑hours care
  • Reproductive and fertility services (AI, progesterone testing, frozen semen)
  • Exotic and avian care (rabbits, guinea pigs, birds)
  • Soft‑tissue surgery and wound management

🏷️Keywords

#compassionateCare#clearCommunication#surgicalExpertise#emergencyFitIns#afterHoursSupport#reasonablePricing#friendlyStaff#knowledgeableVets#endOfLifeSupport#exoticsAndSmallPets#reproductiveServices#easyParking#quickAppointments#longTermLoyalty#pricingConcerns#communicationGaps

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead—reviews suggest they often fit in emergencies or short‑notice appointments, and after‑hours care may be available via an on‑call system.
  • If costs are a concern, request an itemised estimate and a receipt; many found pricing reasonable, but a few mentioned higher fees or billing issues.
  • For complex procedures (e.g., cruciate repairs or amputations), ask about the surgical plan, risks and aftercare—owners appreciated clear explanations and updates.
  • If your pet is timid or an exotic (rabbit, guinea pig, bird), mention this when booking; staff were praised for gentle handling and species‑appropriate care.
  • For end‑of‑life care, discuss options (including home visits) and your preferences for a quiet setting to ensure a more comfortable experience.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 92% satisfied - Convenience: 94% satisfied - Pricing: 84% satisfied - Cleanliness: 90% satisfied - Recommendability: 80% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassion and clear communication, often noting thorough explanations and gentle handling of anxious pets. Many highlighted strong clinical outcomes across emergencies and surgeries (including cruciate repairs, amputations and suturing), with follow‑ups that exceeded expectations. Reviewers also appreciated being fitted in at short notice or after hours, and several mentioned fair or reasonable pricing alongside long‑term trust. 💬 **Common Feedback & Suggestions** While reviews are largely positive, a few concerns came up. Several owners reported frustration with after‑hours access or triage, including a perception that payment details were prioritised, and one detailed complaint about overzealous bandaging and poor communication. A small number of serious grievances alleged inadequate consent or follow‑up after adverse surgical or anaesthetic outcomes, and one euthanasia experience felt too clinical with staff noise nearby. A handful of comments mentioned high costs or a billing error. 🏥 **Clinic Specialties** - Orthopaedic surgery (ACL/cruciate repairs) - Oncology and palliative care - Emergency and after‑hours care - Reproductive and fertility services (AI, progesterone testing, frozen semen) - Exotic and avian care (rabbits, guinea pigs, birds) - Soft‑tissue surgery and wound management 🏷️ **Tags** #compassionateCare #clearCommunication #surgicalExpertise #emergencyFitIns #afterHoursSupport #reasonablePricing #friendlyStaff #knowledgeableVets #endOfLifeSupport #exoticsAndSmallPets #reproductiveServices #easyParking #quickAppointments #longTermLoyalty #pricingConcerns #communicationGaps 🐾 **Tips for Pet Owners** - Call ahead—reviews suggest they often fit in emergencies or short‑notice appointments, and after‑hours care may be available via an on‑call system. - If costs are a concern, request an itemised estimate and a receipt; many found pricing reasonable, but a few mentioned higher fees or billing issues. - For complex procedures (e.g., cruciate repairs or amputations), ask about the surgical plan, risks and aftercare—owners appreciated clear explanations and updates. - If your pet is timid or an exotic (rabbit, guinea pig, bird), mention this when booking; staff were praised for gentle handling and species‑appropriate care. - For end‑of‑life care, discuss options (including home visits) and your preferences for a quiet setting to ensure a more comfortable experience.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(02) 6583 1611

Opening Hours

MonTueWedThuFriSatSun
08:00〜12:00
08:00〜18:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

159 Gordon Street, Port Macquarie NSW 2444

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Parking

Parkplatz

683m
Port Macquarie NSW 2444, Australia

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Port Macquarie Veterinary Hospital is at 159 Gordon Street, Port Macquarie NSW 2444. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually the simplest option; the nearby Parkplatz car park is about a 9‑minute walk away, and you can also check Google Maps for the best local bus route. Enter the address into your maps app for turn‑by‑turn directions.

Please call ahead to confirm current opening hours, as they may vary. The clinic notes emergency and after‑hours support; phone first for availability and triage.

You can call the clinic on (02) 6583 1611 or visit their website: http://www.portvet.com.au/?utm_source=google&utm_medium=organic&utm_campaign=gmb

You can book by calling the clinic or using the appointment options on their website. For emergencies or urgent cases, call ahead so the team can advise on triage and the fastest way to be seen; reviews suggest they often fit in short‑notice visits.

Consultation fees vary because veterinary pricing in Australia isn’t government‑regulated and Medicare doesn’t cover pets, so please call the clinic for a current quote. For any procedure or surgery, ask for an itemised written estimate. If you attend after hours, be aware that fees are typically higher. Pet insurance or third‑party payment plans may help with costs, but check your cover and ask the clinic what options they can process.

Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.

Yes—emergency and after‑hours care is noted among their services, and reviews mention being fitted in at short notice; call ahead for current on‑call arrangements, triage advice and expected fees.

Available services noted in reviews and clinic info include orthopaedic surgery (e.g., ACL/cruciate repairs), oncology and palliative care, reproductive and fertility services (AI, progesterone testing, frozen semen), exotic and avian care (rabbits, guinea pigs, birds), soft‑tissue surgery and wound management, plus emergency/after‑hours support.

Yes, they see a range of exotics and birds, including rabbits, guinea pigs and avian patients. Let the team know your pet’s species when booking so they can allocate the right vet and equipment.

The clinic is well regarded, with a 4.7/5.0 rating from 243 reviews. Owners frequently praise the team’s compassion, clear communication, gentle handling and strong surgical outcomes, with many noting fair pricing and being fitted in urgently. A small number of reviews mention frustrations with after‑hours access or communication, and occasional concerns about costs or billing—asking questions and requesting written estimates can help set expectations.

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Other veterinary clinics near Port Macquarie

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Last updated: 8 July 2026