128 reviews
57 Gordon Street, NSW 2444
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, friendly team who treat pets with genuine compassion and take time to explain diagnoses and treatment plans clearly. Many noted smooth surgical and medical care with good outcomes, minimal waiting, easy bookings, and thoughtful follow‑up, including updates during stressful times. Several reviewers highlighted patience with anxious pets, gentle handling, and a warm front‑desk and nursing team.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few minor concerns were raised: one owner reported a miscommunication that led to an ear procedure not being completed after sedation, another felt prices were on the higher side, and one emergency case was declined. These suggest confirming planned procedures and calling ahead for urgent cases to check availability.
🏥Clinic Specialties
- Soft‑tissue surgery and desexing
- Dentistry and dental estimates
- Puppy preschool and behaviour guidance
- Wildlife and avian care
- End‑of‑life and euthanasia support
- Diagnostics with quick test turnaround
🏷️Keywords
#compassionateCare#friendlyTeam#clearCommunication#thoroughExplanations#patientWithNervousPets#goodSurgeryOutcomes#easyBooking#shortWaits#accommodatesUrgentCases#cleanClinic#fairPricing#membershipSavings#noUpselling#followUpUpdates#occasionalMiscommunication
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent or after‑hours needs as availability can vary, but they often fit in sick pets quickly.
- Ask about membership options (e.g., Healthy Pets Plus) for savings on routine care and products mentioned by reviewers.
- If your pet is anxious, let the team know—they use gentle handling, treats and can minimise waiting to keep pets calm.
- Use the rear parking noted by reviewers, and arrive a few minutes early for on‑time appointments.
- For procedures such as dental or ear treatments, request a written estimate and confirm the plan to avoid miscommunication.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜17:30 | |||||||
| 09:00〜12:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Port Macquarie is at 5/175 Lake Road, Port Macquarie NSW 2444. There isn’t a train, metro or light‑rail station within easy walking distance, so driving is usually best. Street parking is typically available on Lake Road and nearby streets—check local signage. If you’re using public transport, check Google Maps for the nearest bus routes and live timings.
Please call ahead to confirm current opening hours, as times can vary (especially on public holidays). For urgent needs, call first to check same‑day availability.
You can contact the clinic on (02) 6581 5111 or visit their website: https://www.greencrossvets.com.au/vets/port-macquarie/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=port_macquarie
Book by calling the clinic or visiting their website to request an appointment. For sick or urgent cases, call ahead to secure the earliest available time; if your pet is anxious, let the team know so they can minimise waiting and handle them gently.
Veterinary fees in Australia are set by each clinic and are not government‑regulated, and Medicare does not cover pets. Call the clinic for a current consultation quote, and ask for an itemised written estimate for any procedure (for example, dental or ear treatments). If you need urgent or after‑hours care, fees are typically higher. Pet insurance and payment‑plan options (such as VetPay, Afterpay or GapOnly) are available at some clinics—ask the team what they support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts before you visit.
Availability for urgent or after‑hours cases can vary, so call ahead to check if the team can see your pet quickly. Reviews note they often fit in sick pets promptly, but one emergency case was declined, so it’s best to confirm first; if it’s outside hours or life‑threatening, search for the nearest 24/7 emergency vet in Port Macquarie. After‑hours fees are typically higher.
The clinic provides: soft‑tissue surgery and desexing; dentistry with dental estimates; puppy preschool and behaviour guidance; wildlife and avian care; compassionate end‑of‑life and euthanasia support; and diagnostics with quick test turnaround.
Pet owners rate the clinic 4.8/5.0 from 158 reviews, praising a caring, friendly team, clear explanations, smooth surgical and medical care, minimal waiting, easy bookings and thoughtful follow‑up. A few noted higher pricing or minor miscommunication about a planned procedure, and one emergency case was declined—so confirm planned treatments in writing and call ahead for urgent cases to check availability.
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Last updated: 8 July 2026