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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, compassionate team and the way vets and nurses take time to explain diagnoses and next steps clearly. Many noted prompt appointments (often same day), considerate handling of anxious or large dogs and cats (including ex‑ferals), and thoughtful follow‑ups such as phone calls and sympathy cards. Value for money was a recurring theme, with several comments about reasonable or fair pricing and transparent estimates.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, though a minority raised concerns. A few clients reported brusque or unsympathetic reception interactions and occasional communication gaps, including one serious complaint about a missed diagnosis/medication choice. Convenience niggles included no consulting vet before 9am for emergencies and difficulty booking simple services online on weekends. Some mentioned large bills at times, though most comments on cost were favourable.
🏥Clinic Specialties
- Compassionate end-of-life and euthanasia care
- Dentistry and dental extractions
- Dog grooming and nail trims
- Cat boarding
- Handling anxious dogs and ex-feral cats
- Urgent care and same-day appointments
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- If your pet is anxious or reactive, call ahead—staff can often take you straight into a room to minimise stress.
- For urgent issues, phone first; they frequently fit pets in the same day and will discuss costs upfront.
- Ask for an itemised estimate before procedures—many reviewers found pricing reasonable and transparent.
- Note that consulting vets start from 9am; for emergencies earlier than this, consider an emergency hospital.
- If you can’t book online on weekends for simple services (e.g., nail trims), call the clinic to arrange a time.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜16:00 | |||||||
| 08:00〜19:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Railway Avenue Veterinary Hospital is in Kelmscott, WA 6111. Most pet owners drive, with street parking typically available nearby—be sure to check local signage. Public transport options in this rail‑sparse outer suburb can be limited, so use Google Maps to find the nearest bus route if you’re not driving.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–4:00 pm; closed Sundays.
Call (08) 9497 1547 or visit http://www.railwayavevet.com.au/ for general enquiries and updates.
You can book by calling the clinic or using the online booking on their website. If you can’t book simple services online on weekends (e.g. nail trims), call the clinic to arrange a suitable time.
Consultation fees vary between Australian vet clinics and aren’t government regulated, so it’s best to call the clinic for a current quote. Ask for an itemised written estimate for any procedure so you know what’s included. Medicare doesn’t cover pets, but pet insurance may help with eligible costs, and some clinics offer payment plans—ask what options are available.
Most Australian vet clinics accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
They offer urgent care and often same‑day appointments during opening hours, but they are not a 24/7 hospital. Reviews note consulting vets start from 9:00 am; for emergencies outside opening hours or early mornings before 9:00 am, consider a 24/7 emergency hospital and call the clinic during hours for advice on next steps.
Yes—street parking is typically available near the clinic in Kelmscott; check local signage and allow a little time to find a spot during busier periods.
Key services include compassionate end‑of‑life and euthanasia care, dentistry and dental extractions, dog grooming and nail trims, cat boarding, support for anxious dogs and ex‑feral cats, and urgent care with same‑day appointments where possible.
Pet owners rate the clinic 4.7 out of 5 (463 reviews) and praise the caring, compassionate team, clear explanations, gentle handling of anxious or large pets, and fair, transparent pricing. A small number mentioned brusque reception or communication gaps, but overall feedback is very positive.
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