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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets’ compassion, clear advice and thorough, skilled care, including in emergencies and complex or sensitive situations. Many noted gentle handling across species (from big dogs to rabbits and guinea pigs), good communication, and being fit in quickly when urgent issues arose. Several commented on reasonable pricing and not being pushed into unnecessary tests, and a few mentioned a clean, calm clinic environment.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. A small number of owners reported pricing surprises or miscommunication (e.g., quoted vs. charged amounts for services like cremation, being told something was free then billed, or a prescription fee when sourcing meds online), and one person mentioned costs needing clearer explanation around surgery. One reviewer felt the clinic was a little expensive and another reported an overcharge and delay obtaining records. Overall sentiment remains strongly favourable, with suggestions mainly about clearer, written quotes and price transparency.
🏥Clinic Specialties
- Emergency and urgent care
- End-of-life and euthanasia support
- Preventive care and vaccinations
- Small mammal care (rabbits and guinea pigs)
- Grooming and sedation grooming for cats
- Minor procedures like grass seed removal
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written quote upfront, especially for surgeries or aftercare options like cremation, to avoid any surprises.
- If you plan to buy medications online, check the clinic’s prescription fee and compare prices before deciding.
- For urgent problems, call ahead—the clinic often accommodates same-day or late-in-the-day visits without prior appointments.
- Let the team know if you have a very large, anxious or small exotic pet (e.g., rabbit/guinea pig) so they can prepare gentle handling accordingly.
- If your cat needs grooming under sedation, discuss the process and timing with reception so you know what to expect on the day.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:30 | |||||||
| 08:30〜13:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
The Ark Veterinary Hospital is in Kelmscott, WA 6111. As there’s no train or light-rail station within easy walking distance, most people drive; street parking is typically available nearby—please check local signage. If you prefer public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:00 am–6:30 pm and Saturday 8:30 am–1:00 pm, and closed on Sunday. Hours can change on public holidays, so call ahead to confirm before visiting.
You can call (08) 9495 1226 or visit https://www.ark-vet.com.au/ for more information.
The easiest way to book is to call reception to schedule a time. For urgent problems, call ahead—reviews note they often accommodate same-day visits. Walk-ins may be possible for emergencies, but phoning first helps the team prepare.
Veterinary fees in Australia aren’t government-regulated and vary by clinic, so call the clinic for a current consultation quote. Medicare does not cover pets. For any procedure, ask for an itemised written estimate in advance to avoid surprises. If you need emergency care outside normal hours at a dedicated emergency centre, be aware that after-hours fees are typically higher. Pet insurance and third‑party payment options (e.g., VetPay, Afterpay, GapOnly) are available in Australia—check your policy and ask the clinic what they accept.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
They provide emergency and urgent care during opening hours and are often able to fit in same‑day cases. For issues outside those hours, call ahead for advice or proceed to a 24/7 emergency hospital.
Yes—street parking is typically available near the clinic in Kelmscott. Check local signage and allow a few extra minutes at busier times.
Available services include emergency and urgent care, end‑of‑life and euthanasia support, preventive care and vaccinations, small‑mammal care (rabbits and guinea pigs), grooming and sedation grooming for cats, and minor procedures such as grass seed removal.
They’re highly rated at 4.7/5 from 142 reviews. Pet owners praise compassionate, thorough care, clear communication, gentle handling across species, reasonable pricing and a clean, calm clinic; a few mentioned pricing surprises or miscommunication and recommended clearer written quotes. Overall sentiment is strongly favourable.
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