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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for their compassion, clear communication and patience with anxious pets. Many highlighted strong medical care — from successful surgeries (including TPLO and tumour removals) to careful management of complex conditions — and especially gentle, dignified end-of-life support. Convenience also came up often, with easy parking, short‑notice appointments and minimal waiting for many visits.

💬Common Feedback & Suggestions

The most frequent concern was pricing of medications and prescriptions, with multiple reviewers reporting clinic-dispensed meds costing two to three times more than pharmacies and script fees feeling steep. A few clients also reported curt or unhelpful reception interactions, booking mix‑ups, being switched to a different vet than requested, or an occasional longer wait. There were isolated reports of diagnostic misses or complications after routine procedures, and one reviewer felt the clinic couldn’t accommodate an urgent appointment. Overall the feedback skews very positive, but these issues were raised by several clients.

🏥Clinic Specialties

  • Compassionate euthanasia and end-of-life care
  • Orthopaedic TPLO surgery and recovery
  • Soft-tissue surgery and tumour/lump removal
  • Internal medicine and complex case management
  • Wildlife triage and care
  • Dentistry and dental cleaning

🏷️Keywords

#compassionateCare#clearCommunication#gentleWithNervousPets#surgicalExpertise#endOfLifeSupport#friendlyStaff#easyParking#shortWaitTimes#lastMinuteAppointments#transparentPricing#medicationPricingConcerns#scriptFees#receptionistIssues#longTermClients#modernCleanClinic#doesntUpsell

Overall Ratings

🐾Tips for Pet Owners

  • Ask for an itemised estimate and whether a written prescription is available and what the script fee is, especially for long‑term medications.
  • If you want a specific vet or have a post‑op check, book ahead and confirm the appointment details to avoid being switched or delayed.
  • Let staff know if your pet is anxious; reviewers noted they adjust handling, can help from the car park and use side entrances when needed.
  • Parking is usually easy; arrive a few minutes early but allow some buffer time in case of occasional waits.
  • For procedures like dental cleans or surgery, request upfront pricing and aftercare details — reviewers found them transparent when asked.
📊 **Overall Ratings** - Medical Expertise: 82% satisfied - Service Attitude: 80% satisfied - Convenience: 86% satisfied - Pricing: 62% satisfied - Cleanliness: 95% satisfied - Recommendability: 90% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for their compassion, clear communication and patience with anxious pets. Many highlighted strong medical care — from successful surgeries (including TPLO and tumour removals) to careful management of complex conditions — and especially gentle, dignified end-of-life support. Convenience also came up often, with easy parking, short‑notice appointments and minimal waiting for many visits. 💬 **Common Feedback & Suggestions** The most frequent concern was pricing of medications and prescriptions, with multiple reviewers reporting clinic-dispensed meds costing two to three times more than pharmacies and script fees feeling steep. A few clients also reported curt or unhelpful reception interactions, booking mix‑ups, being switched to a different vet than requested, or an occasional longer wait. There were isolated reports of diagnostic misses or complications after routine procedures, and one reviewer felt the clinic couldn’t accommodate an urgent appointment. Overall the feedback skews very positive, but these issues were raised by several clients. 🏥 **Clinic Specialties** - Compassionate euthanasia and end-of-life care - Orthopaedic TPLO surgery and recovery - Soft-tissue surgery and tumour/lump removal - Internal medicine and complex case management - Wildlife triage and care - Dentistry and dental cleaning 🏷️ **Tags** #compassionateCare #clearCommunication #gentleWithNervousPets #surgicalExpertise #endOfLifeSupport #friendlyStaff #easyParking #shortWaitTimes #lastMinuteAppointments #transparentPricing #medicationPricingConcerns #scriptFees #receptionistIssues #longTermClients #modernCleanClinic #doesntUpsell 🐾 **Tips for Pet Owners** - Ask for an itemised estimate and whether a written prescription is available and what the script fee is, especially for long‑term medications. - If you want a specific vet or have a post‑op check, book ahead and confirm the appointment details to avoid being switched or delayed. - Let staff know if your pet is anxious; reviewers noted they adjust handling, can help from the car park and use side entrances when needed. - Parking is usually easy; arrive a few minutes early but allow some buffer time in case of occasional waits. - For procedures like dental cleans or surgery, request upfront pricing and aftercare details — reviewers found them transparent when asked.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 9435 3333

Opening Hours

MonTueWedThuFriSatSun
08:00〜19:30
09:00〜16:30
10:30〜14:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Greensborough Veterinary Hospital is in Greensborough, Melbourne VIC 3088. As no nearby train or light-rail station is within easy walking distance, the simplest option is to drive; street parking is typically available in the area (check local signage). If you’re using public transport, use Google Maps to find the nearest bus route and stops.

They’re open Monday to Friday 8:00 am–7:30 pm, Saturday 9:00 am–4:30 pm, and Sunday 10:30 am–2:00 pm. Hours may vary on public holidays, so call ahead to confirm.

You can contact the clinic on (03) 9435 3333 or via their website at https://www.greensboroughvets.com.au/.

Book by calling the clinic during opening hours; you can also check their website for any online request options. If you prefer a specific vet or have a post‑op check, book ahead and confirm the details.

Consultation fees vary by clinic in Australia and aren’t government‑regulated, so call the clinic for a current quote. For procedures (e.g., surgery or dental work), ask for an itemised written estimate before proceeding. Medicare does not cover pets; consider whether your pet insurance covers consultations and discuss any available payment options with the clinic.

Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.

Yes, street parking is typically available near the clinic in Greensborough; please check local signage for any time limits or restrictions and arrive a little early to find a spot.

The clinic’s specialties include compassionate euthanasia and end‑of‑life care, orthopaedic TPLO surgery and recovery, soft‑tissue surgery and tumour/lump removal, internal medicine and complex case management, wildlife triage and care, and dentistry including dental cleaning.

Yes, the clinic provides wildlife triage and care; call ahead before attending so the team can advise on safe transport and availability.

Pet owners rate the clinic 4.6/5 from 394 reviews, praising compassionate vets and nurses, clear communication, gentle handling of anxious pets, strong surgical outcomes, and dignified end‑of‑life support; many also appreciated convenient appointments and minimal waiting. Some feedback mentioned higher pricing for medications and script fees, occasional curt reception interactions or booking mix‑ups, and a few reports of longer waits or post‑procedure issues.

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Last updated: 10 July 2026