67 reviews
2 maxine dr st helena 3088 vic
#compassionateCare#clearCommunication#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, clear communication and thorough, knowledgeable care. Many mention being seen on time or quickly, easy booking (including online) and helpful reception support for anxious pets as well as admin help with insurance and vaccination paperwork. Long‑term clients highlight years—often decades—of reliable service, and several note compassionate end‑of‑life gestures such as sympathy cards.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. The few concerns raised were about cost: one person felt this was the most expensive vet they’d visited, while others described fees as very reasonable. One reviewer was frustrated at being redirected right on closing to the affiliated 24/7 emergency clinic and paying a higher emergency fee. Beyond these isolated points, no recurring issues were noted.
🏥Clinic Specialties
- Telehealth follow-ups and advice
- Puppy care and preventive advice
- Wildlife triage and humane euthanasia
- Compassionate end-of-life and bereavement support
- Minor procedures and wound/nail care
- Avian care (budgerigar)
🏷️Keywords
#compassionateCare#thoroughExams#knowledgeableVets#friendlyStaff#helpfulReception#clearCommunication#onTimeAppointments#onlineBooking#telehealthAvailable#easyParking#convenientLocation#reasonablePricing#priceConcerns#afterHoursSupport#wildlifeHelp#bereavementSupport
Overall Ratings
🐾Tips for Pet Owners
- Use the online booking system for convenience, and consider telehealth for suitable follow‑ups to avoid extra trips.
- If you need paperwork (vaccination certificates or insurance claims) sent on your behalf, ask reception—they’ve been helpful with this.
- Parking is easy and access is straightforward; arriving a few minutes early helps keep on‑time appointments running smoothly.
- If visiting near closing time, be aware you may be referred to their 24/7 emergency partner, which attracts higher emergency fees.
- Let staff know if your pet is anxious—the reception team has been praised for supportive handling.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜15:00 | |||||||
| 09:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
St Helena Veterinary Centre is in Greensborough VIC 3088. As there isn’t a train, metro or light-rail station within easy walking distance, driving is usually the simplest option; street parking is typically available nearby—please check local signage. You can also use Google Maps to plan a bus route and walking directions from your location.
They’re open Monday to Friday 9:00 am–7:00 pm and Saturday 9:00 am–3:00 pm, and closed on Sundays. Hours can change, so check the website or call ahead to confirm before you travel.
You can reach the team on (03) 9435 1004, or visit http://sthelenavet.com.au/ for general enquiries and updates.
You can book online via their website or call the clinic to schedule a visit. Online booking is convenient, and telehealth may be available for suitable follow-ups—ask when booking.
Veterinary fees in Australia aren’t government regulated and vary by clinic and the type of care your pet needs. For the most up-to-date consult fee, call the clinic, and if a procedure is recommended, ask for an itemised written estimate. If you’re referred after-hours to an emergency hospital, be aware emergency fees are typically higher. Consider whether pet insurance or payment-plan options might help with unexpected costs.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; please call ahead to confirm what this clinic accepts on the day.
They can refer you to an affiliated 24/7 emergency clinic when urgent care is needed outside their opening hours. If you’re heading in near closing time or your pet’s condition is critical, call ahead for guidance or go directly to a 24/7 emergency hospital, noting that after-hours fees are usually higher.
Yes—street parking is typically available near the clinic in Greensborough. Allow a few extra minutes to find a spot and check local parking signs before you leave your car.
Available services highlighted by clients include telehealth follow-ups and advice, puppy care and preventive guidance, wildlife triage and humane euthanasia, compassionate end-of-life and bereavement support, minor procedures and wound/nail care, and avian care (budgerigar).
Pet owners rate the clinic 4.8 out of 5 (67 reviews), praising the team’s kindness, clear communication, thorough care, on-time appointments, easy online booking, and supportive handling of anxious pets—plus helpful admin with insurance and vaccination paperwork. Feedback on pricing varies (many find it reasonable; one described it as pricey), and a few noted being redirected near closing to a 24/7 emergency clinic with higher fees.
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Source: Google Maps
Last updated: 10 July 2026