4.3
29 reviews
111 frankston flinders rd frankston vic 3199
#compassionateCare#homeVisits#mobileVet+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s warmth, compassion and clear communication, especially around senior and end‑of‑life care. Many report gentle handling of anxious pets, thoughtful touches like a quiet room and a candle at reception, and vets who explain options well. Several highlighted good outcomes (including dental work and urgent problems) and noted fair or very reasonable pricing, easy parking and a separate cat waiting area. Long‑term loyalty over many years is a recurring theme.
💬Common Feedback & Suggestions
While reviews are largely positive, a notable minority reported long waits, running behind schedule and difficulty getting emergency spots at times. A few administrative and communication lapses were mentioned, such as vaccines not being in stock at booked visits, delays or mix‑ups (e.g., imaging not sent), and being turned away near closing. There are some serious concerns from a small number of owners about diagnostic or treatment decisions and inconsistent bedside manner, plus isolated complaints about strict upfront payment and unexpected costs. Facility comfort was generally fine, though one reviewer found the clinic cold and another felt a room was run down.
🏥Clinic Specialties
- End‑of‑life and palliative care
- Dentistry and dental procedures
- Emergency and Sunday urgent care
- Exotic small mammals (rats) and rabbits
- Geriatric pet care
- Cat‑friendly facilities and handling
🏷️Keywords
#compassionateCare#friendlyTeam#clearExplanations#endOfLifeSupport#reasonablePricing#sundayAvailability#sameDayAppointments#longWaits#communicationGaps#strictPaymentPolicy#catFriendlyFacilities#parkingOnsite#emergencyCare#misdiagnosisReports#patientWithAnxiousPets#repeatClients
Overall Ratings
🐾Tips for Pet Owners
- Book ahead and allow extra time, as waits and running behind schedule were noted by several reviewers.
- For urgent issues or visits near closing, call first; they’re often open on Sundays but can book out.
- If you’re coming for vaccinations (especially for rabbits) or specific medications, confirm stock before your appointment.
- Discuss estimates and the payment policy upfront, and ask about available payment options to avoid surprises.
- Cat owners can use the separate cat waiting area to reduce stress; there is also easy parking on site.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜15:00 | |||||||
| 08:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Beach Street Family Veterinary Clinic is at 196 Beach St, Frankston VIC 3199. Driving is usually the easiest option in this area; there’s on-site parking and street parking nearby—always check local signage. If you’re using public transport, use Google Maps to find the nearest bus route, as there isn’t a train or light-rail station within an easy walk.
They’re open Monday to Friday 8:00 am–6:00 pm and Saturday 8:00 am–3:00 pm. Sunday availability for urgent care can vary, so check the website or call ahead before you go.
You can call the clinic on (03) 9781 4499 or visit their website at http://www.beachstvet.com.au/.
You can book by calling the clinic or making an enquiry via their website. Same-day appointments may be available for urgent issues, so it’s best to get in early; for visits near closing or on Sundays, call first to check availability.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare doesn’t cover pets, so consultation prices vary by clinic and case. For the most up-to-date consultation fee, call the clinic for a current quote, and if your pet might need tests or a procedure, ask for an itemised written estimate. If after-hours or emergency care is required, be aware fees are typically higher. Pet insurance and payment-plan options exist in Australia (e.g. some clinics use GapOnly, VetPay or Afterpay), so ask what’s available for your situation.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s accepted before your visit.
Yes—reviews note they handle emergencies and often provide Sunday urgent care, but availability can change, so call before you come in. If your pet needs life‑threatening care outside their hours, head directly to a 24/7 emergency hospital. Remember that after‑hours fees are usually higher than standard daytime visits.
Yes, owners report easy on‑site parking, and there’s also street parking nearby—be sure to check local signage. Allow a little extra time at busy periods, as waits have been mentioned by some reviewers.
Based on client feedback, the clinic focuses on end‑of‑life and palliative care, dentistry and dental procedures, geriatric pet care, cat‑friendly handling with a separate cat waiting area, urgent and emergency care (including many Sundays), and care for small mammals like rabbits and rats.
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Other veterinary clinics near Frankston
52 reviews
111 frankston flinders rd frankston vic 3199
#compassionateCare#experiencedVet#clearExplanations+13
Source: Google Maps
Last updated: 10 July 2026