445 reviews
196 beach st frankston vic 3199
#compassionateCare#friendlyTeam#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s calm, caring manner and strong clinical judgement, with multiple reports of successful emergency care and difficult cases resolved when others couldn’t. Many highlighted clear explanations, patience with anxious pets, and long-term trust. House-call visits were repeatedly valued for nervous cats and elderly or mobility-limited dogs, and pricing was often described as fair or better than nearby clinics.
💬Common Feedback & Suggestions
Reviews were overwhelmingly positive, with only a few minor concerns raised. A small number of owners reported brusque or hard-to-understand phone/reception interactions, and one person felt the clinic was average and expensive, with others noting it’s more old-fashioned than flashy. Aside from these isolated comments, sentiment was strongly in favour of the care provided.
🏥Clinic Specialties
- House-call veterinary visits
- After-hours and emergency care
- Compassionate end-of-life care (including at-home euthanasia)
- In-home diagnostics and dental cleaning
- General canine and feline medicine
🏷️Keywords
#compassionateCare#experiencedVet#clearExplanations#gentleHandling#homeVisits#emergencyCare#afterHoursHelp#reasonablePricing#noUpselling#longTermClients#highlyRecommended#friendlyStaff#rudeReception#oldFashionedFacility#endOfLifeSupport#houseCallDiagnostics
Overall Ratings
🐾Tips for Pet Owners
- Ask about house calls if your pet is anxious, elderly, or hard to transport—many reviewers found this very helpful.
- For urgent issues or public-holiday periods, call to check availability as the vet has accommodated emergencies and after-hours needs.
- Discuss costs upfront; reviewers noted transparent, reasonable pricing and no pressure to buy extras.
- Bring your questions—the vet is patient and explains treatment options clearly.
- If phone communication is difficult, try calling again or request to speak directly with the vet to clarify details.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Towerhill Veterinary Clinic is at 111 Frankston Flinders Rd, Frankston VIC 3199. There isn’t a train or light-rail station within easy walking distance, so driving is usually best; street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route.
They’re open Monday to Friday, 9:00 am to 5:00 pm, and closed on Saturdays and Sundays.
Call (03) 9781 2003 or visit https://www.towerhillveterinaryclinic.com.au/ for information and updates.
To book, call the clinic to arrange a time, and you can also visit their website for more information. For house calls or urgent needs, call to discuss availability.
Consultation fees vary by clinic and are not government regulated in Australia, and Medicare does not cover pets. Call the clinic for a current quote for your pet. For any procedure, ask for an itemised written estimate. If you need after-hours or emergency care, fees are typically higher. Pet insurance may reimburse some costs, and some clinics offer payment-plan options (e.g. VetPay, Afterpay, or GapOnly)—ask what’s available.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans—policies vary, so call ahead to confirm what this clinic accepts.
Yes, after-hours and emergency care are noted services—call first to confirm current availability and get advice before you travel. Be aware that after-hours fees are typically higher than daytime rates.
Services include house-call veterinary visits, in-home diagnostics and dental cleaning, compassionate end-of-life care (including at-home euthanasia), after-hours/emergency support, and general canine and feline medicine.
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Last updated: 10 July 2026