445 reviews
196 beach st frankston vic 3199
#compassionateCare#friendlyTeam#clearExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners repeatedly praised the vet’s caring, compassionate manner and gentle handling that put both pets and people at ease. Many mention clear explanations and professional knowledge, with good outcomes for issues like vestibular syndrome and ear infections. The mobile, in‑home service — including after‑hours and short‑notice visits — was appreciated, and several felt pricing was fair and upfront.
💬Common Feedback & Suggestions
While most feedback is positive, a few reviewers reported concerns. Some felt home euthanasia was expensive or were shocked by the bill, and one suggested prices had risen since a prior visit; one person struggled to get a quote and had a call go unanswered or abruptly ended. There were isolated complaints about punctuality and phone etiquette during a sensitive euthanasia visit, and one owner was frustrated when the vet declined to provide a council letter about breed and desexing.
🏥Clinic Specialties
- Mobile home veterinary visits
- In-home euthanasia and end-of-life support
- Senior pet care and chronic condition management
- Puppy care and low-stress handling
- Vestibular syndrome and ear infection management
🏷️Keywords
#compassionateCare#homeVisits#mobileVet#endOfLifeCare#clearCommunication#gentleHandling#timelyResponse#afterHoursAvailability#upfrontPricing#reasonableRates#pricingConcerns#unreturnedCalls#professionalism#phoneEtiquetteIssues#loyalClients#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed quote upfront, especially for euthanasia visits, to avoid bill shock.
- Confirm the exact appointment time and request a heads-up when the vet is en route to prevent early or missed arrivals.
- If you need specific documentation (e.g., council letters), check in advance whether the vet can provide it.
- For urgent or after-hours needs, call early and follow up if you don’t get a prompt response.
- Set up a quiet, comfortable space at home for visits, and feel free to request minimal phone use during sensitive moments.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜16:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vet On The Move is based in Frankston at 111 Frankston Flinders Rd, Frankston VIC 3199, and they provide mobile home visits in the area. As a mobile service, they usually come to you. If you need to visit their base address, driving is simplest as there isn’t a train/metro/light-rail station within easy walking distance. Street parking is typically available nearby—check local signage. For public transport options, use Google Maps to find the nearest bus route.
Vet On The Move is open Monday to Friday, 9:00 am–4:00 pm. No weekend hours are listed; call to enquire about after-hours or short-notice availability.
You can contact Vet On The Move on 0418 591 470.
To book, call to arrange a mobile home visit and have your pet’s details, address, and preferred times ready. For urgent or after-hours needs, call early and consider requesting a heads-up when the vet is en route.
Veterinary fees in Australia aren’t government-regulated and can vary by clinic, service, and time of day, and Medicare does not cover pets. Call for a current quote and ask for an itemised written estimate for any procedures. If after-hours care is available, be aware that fees are typically higher outside standard hours. Pet insurance and payment-plan options exist in general, but check your own policy and ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet‑insurance gap claims or payment plans; call ahead to confirm what’s available for your visit.
Yes—reviews mention after-hours and short-notice home visits may be available, subject to the vet’s schedule. Availability can vary, so call to enquire, and note that after-hours fees are typically higher.
Vet On The Move focuses on mobile home veterinary visits, in-home euthanasia and end-of-life support, senior pet care and chronic condition management, puppy care with low-stress handling, and management of vestibular syndrome and ear infections.
Vet On The Move is well regarded, with a 4.3/5.0 rating from 29 reviews. Owners praise the caring, compassionate manner, gentle handling, clear explanations, and good outcomes, especially for issues like vestibular syndrome and ear infections. Some feedback notes concerns about the cost of home euthanasia, difficulty obtaining quotes or returned calls, punctuality on occasion, and phone etiquette during sensitive visits.
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Other veterinary clinics near Frankston
52 reviews
111 frankston flinders rd frankston vic 3199
#compassionateCare#experiencedVet#clearExplanations+13
Source: Google Maps
Last updated: 10 July 2026