4.4
211 reviews
414 springvale rd vic
#friendlyStaff#compassionateCare#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and kindness, especially around end‑of‑life care, with thoughtful gestures like handwritten cards and memorial keepsakes. Many highlighted thorough examinations, clear explanations, and successful outcomes ranging from urgent foreign‑body removals to careful chronic disease management and routine surgeries. Several noted how quickly the clinic accommodates emergencies and how gently staff handle anxious pets. Long‑term clients reported years of reliable, caring service.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a recurring theme is concern about costs and transparency, with some citing high or changing quotes and feeling pressured toward expensive tests or surgery. A small number reported clinical issues such as misdiagnosis, scary or unnecessary testing, or an adverse medication reaction without sufficient warning. There are also a few comments about rude or unhelpful front‑desk interactions, and occasional long waits or difficulty securing timely appointments. One reviewer objected to a fee associated with being present for euthanasia.
🏥Clinic Specialties
- End-of-life and euthanasia care
- Emergency and urgent care
- Soft-tissue surgery (desexing, foreign body, tail amputation)
- Internal medicine and chronic disease management (e.g. Addison’s disease, seizures)
- Dentistry and dental cleans
- Greyhound and orthopaedic fracture care
🏷️Keywords
#compassionateCare#endOfLifeSupport#thoroughDiagnostics#clearCommunication#gentleHandling#emergencyAccommodations#followUpCalls#friendlyTeam#accessibleForDeafClients#cleanFacility#pricingConcerns#inconsistentQuotes#longWaits#loyalClients#surgerySuccess#convenientParking
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviewers say the clinic often accommodates emergencies quickly and can attend to pets on arrival.
- Ask for itemised, written quotes and discuss all options upfront, especially if cost is a concern or surgery is proposed.
- If your pet is anxious or you have specific communication needs (e.g. you’re Deaf), let the team know—they use fear‑free handling and some staff can sign.
- When discussing end‑of‑life care, clarify fees and memorial options in advance, as one reviewer mentioned a charge to be present during euthanasia.
- Bring prior records and confirm possible medication side effects; one reviewer reported an unexpected adverse reaction and wished for clearer guidance.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜20:00 | |||||||
| 09:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Keysborough Veterinary Practice is at 8 Chapel Rd, Keysborough VIC 3173. There isn’t a train or light-rail station within easy walking distance, so driving is usually the simplest option. Street parking is available on Chapel Rd and nearby streets—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and stop.
The clinic is open Monday to Saturday, with late evenings on some weekdays. Hours: Mon 8:00 am–8:00 pm, Tue 8:00 am–6:00 pm, Wed 8:00 am–8:00 pm, Thu 8:00 am–6:00 pm, Fri 8:00 am–8:00 pm, Sat 9:00 am–2:00 pm, Sun closed. Hours may vary on public holidays—call ahead to confirm.
You can contact Keysborough Veterinary Practice on (03) 9798 7274. For general information, visit https://keysivet.com.au/.
To book an appointment, call the clinic during opening hours. For urgent issues, call ahead—reviews note they often accommodate emergencies quickly. You can also visit their website for information and updates. If your pet is anxious or you have specific communication needs, let the team know when you book.
Consultation fees vary between Australian vet clinics and aren’t set by any government schedule, and Medicare doesn’t cover pets. For a current quote tailored to your pet, call the clinic and describe your pet’s needs. If a procedure is recommended, ask for an itemised written estimate. If care is needed outside regular hours, be aware that after-hours fees are typically higher. Consider whether pet insurance or third-party payment-plan options could help with costs.
Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some may support pet-insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what Keysborough Veterinary Practice accepts.
Yes—reviews indicate the clinic accommodates emergency and urgent cases during opening hours. Call ahead so the team can prepare; if it’s outside the hours listed, call first to check availability or head to a 24/7 emergency hospital.
Yes—street parking is typically available near the clinic. Look for spaces on Chapel Rd and surrounding streets and check signage; no dedicated paid car park was identified nearby.
The clinic provides a range of services including: end-of-life and euthanasia care; emergency and urgent care; soft-tissue surgery (e.g. desexing, foreign body removal, tail amputation); internal medicine and chronic disease management (e.g. Addison’s disease, seizures); dentistry and dental cleans; and greyhound and orthopaedic fracture care.
Pet owners rate the clinic 4.5 out of 5 from 216 reviews. Many praise the team’s compassion—especially around end-of-life care—thorough examinations, clear explanations, gentle handling, quick help for emergencies, and reliable long-term care. Common feedback includes concerns about pricing and quote transparency, occasional clinical or front-desk issues, and some waits or booking difficulties.
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Other veterinary clinics near Keysborough
216 reviews
4 8 chapel rd vic
#compassionateCare#friendlyStaff#clearCommunication+12
Source: Google Maps
Last updated: 10 July 2026