216 reviews
8 chapel rd keysborough vic 3173
#compassionateCare#endOfLifeSupport#thoroughDiagnostics+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, empathy and gentle handling, especially around end‑of‑life care, with thoughtful follow‑ups like handwritten cards and keepsakes. Many highlighted thorough, clear communication and careful diagnostics (including identifying Addison’s disease), as well as swift help in urgent situations and successful procedures from desexing to foreign‑body removal and tail surgery. Staff and nurses were repeatedly described as friendly, patient and accommodating, with smooth booking and follow‑up calls noted.
💬Common Feedback & Suggestions
Reviews are largely positive, but several owners raised concerns about cost, citing expensive or shifting quotes, perceived upselling, and high mark‑ups; one mentioned a fee to be present at euthanasia. A few reported difficult experiences with diagnosis or treatment decisions (including medication reactions, missed/over‑called conditions, or unnecessary tests), and occasionally brusque front‑desk interactions or rigid payment policies. There were sporadic mentions of appointment availability and wait times being challenging at peak periods. Overall sentiment is very favourable, with these issues appearing in a minority of reviews.
🏥Clinic Specialties
- Emergency triage and same‑day care
- Soft tissue surgery and desexing
- End‑of‑life and euthanasia support
- Internal medicine diagnostics (e.g., Addison’s disease)
- Dentistry and dental cleans
- Wildlife and avian care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#endOfLifeSupport#emergencyResponsive#gentleHandling#followUpCalls#convenientHours#hardToGetAppointments#longWaits#highPrices#inconsistentQuotes#misdiagnosisConcerns#receptionistIssues#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits in advance, but call immediately for urgent issues as they often triage and see emergencies quickly.
- Ask for detailed written quotes and discuss alternatives (e.g., scans vs conservative care) to avoid surprises.
- Discuss potential medication side effects and what to monitor at home before starting new treatments.
- If cost is a concern, request itemised pricing upfront (including any euthanasia or aftercare fees) and consider a second opinion if unsure.
- Bring your own payment method to the appointment, as phone‑in card payments may not be accepted.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜20:00 | |||||||
| 09:00〜14:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Keysborough Veterinary Practice is at 4 8 Chapel Rd, Keysborough VIC 3173. As there isn’t a train or light-rail station within easy walking distance, driving is usually the easiest option. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
Keysborough Veterinary Practice is open Mon 8am–8pm, Tue 8am–6pm, Wed 8am–8pm, Thu 8am–6pm, Fri 8am–8pm, Sat 9am–2pm, and closed Sun. Hours may vary on public holidays; call ahead to confirm.
You can contact Keysborough Veterinary Practice on (03) 9798 7274. For general information, visit https://keysivet.com.au/.
You can book an appointment by calling the clinic. For routine check-ups, book in advance as peak times can fill quickly; for urgent concerns, call first so the team can triage and advise on same-day care where possible.
Consultation fees in Australia vary by clinic and aren’t government regulated, and Medicare doesn’t cover pets. For the current consult fee at Keysborough Veterinary Practice, call the clinic for a quote. For any procedure or treatment plan, ask for an itemised written estimate in advance to avoid surprises. If you need after-hours care at an emergency hospital, fees are typically higher. Pet insurance may help with costs, and some clinics offer payment-plan options—ask generally about what’s available.
Payment methods commonly accepted by Australian vets include EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay); some also support pet-insurance gap claims or payment plans. Please call ahead to confirm what this clinic accepts.
Yes—Keysborough Veterinary Practice offers emergency triage and same-day care during opening hours. The clinic isn’t listed as 24/7, so for after-hours needs, call for current instructions or head to a 24-hour emergency hospital.
They provide emergency triage and same-day care; soft tissue surgery and desexing; dentistry and dental cleans; internal medicine diagnostics (including conditions like Addison’s disease); end-of-life and euthanasia support; and wildlife and avian care.
Yes—Keysborough Veterinary Practice treats birds and can assist with local wildlife. For other exotic species, call ahead to confirm if they can help and what to bring.
Pet owners rate the clinic 4.5/5.0 from 216 reviews. Many praise the team’s kindness, gentle handling and end-of-life support, clear communication, careful diagnostics and prompt help in urgent cases; some note higher costs or changing quotes, occasional disagreements on diagnoses, strict payment policies and longer waits at peak times.
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Last updated: 10 July 2026