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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team who handle anxious pets and large breeds with patience and care. Many noted knowledgeable vets who explain options clearly, are thorough, and provide follow‑up calls, with several long‑term clients highlighting years of reliable care. Cats in particular were said to settle well thanks to gentle handling and cat‑specific spaces, and the clinic was described as inviting and very clean. Positive outcomes included successful surgeries and supportive end‑of‑life care.
💬Common Feedback & Suggestions
While most reviews are positive, recurring concerns include high costs and perceived mark‑ups, with several clients feeling overcharged or upsold. Appointment access was frequently difficult, with reports of long waits, limited or no weekend/evening availability, online booking glitches, and occasional last‑minute rescheduling or strict late policies. A smaller number of reviews alleged missed or delayed diagnoses and, in a few cases, poor communication or a brusque reception experience, including one report of being turned away in an urgent euthanasia situation. These issues were not the norm but appeared often enough to be notable.
🏥Clinic Specialties
- Brachycephalic and bulldog care
- Airway surgery and soft‑tissue procedures
- End‑of‑life and euthanasia support
- Cat‑friendly handling and separate areas
- Wildlife rescue and care
- Vaccinations and microchipping
🏷️Keywords
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance, especially if you need after‑hours or weekend slots, as availability is limited and waits can occur.
- Ask for written estimates and itemised costs upfront, and check whether medications are available over the counter elsewhere.
- Arrive on time—late arrivals may be rescheduled based on several reports.
- If you have a bulldog or other brachycephalic breed, request a vet experienced with these dogs.
- For nervous cats, ask to use the cat‑specific area and mention their anxiety when booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 |
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Ultimate Veterinary Clinic is at 242 Narre Warren Cranbourne Rd, Narre Warren South VIC 3805, in Melbourne’s south-east. As there’s no train/light-rail station within walking distance, driving is usually easiest; street parking is typically available nearby—check local signage and time limits. You can also use Google Maps to find the nearest bus route if you’re travelling by public transport.
Ultimate Veterinary Clinic is open Monday to Friday, 8:00 am to 6:00 pm. No weekend hours are listed; check the website or call ahead for public holiday hours or any updates.
You can contact Ultimate Veterinary Clinic on (03) 8790 2425 or via their website at https://ultimatevet.com.au/.
You can book online via the clinic’s website or by phone. Because appointments can book out and weekend/evening availability is limited, it’s best to schedule well in advance. If your pet is anxious—especially cats—mention this when booking so the team can prepare the cat-specific area, and try to arrive on time to avoid rescheduling.
Consultation fees vary, as veterinary prices in Australia aren’t government-regulated and Medicare doesn’t cover pets. Call the clinic for a current quote, and if any procedure is recommended, ask for an itemised written estimate. If you’re seeking emergency or after-hours care, be aware fees are typically higher. If you have pet insurance or need a payment plan, ask what options they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some offer pet-insurance gap claims or payment plans; call ahead to confirm what this clinic accepts on the day.
Yes—street parking is typically available near the clinic in Narre Warren South; please check local signage and time limits, and allow a little extra time during busy periods.
Ultimate Veterinary Clinic offers care for brachycephalic/bulldog breeds, airway and other soft-tissue surgeries, end-of-life and euthanasia support, cat-friendly handling with separate areas, wildlife rescue and care, plus routine vaccinations and microchipping.
Yes—reviews note gentle handling, cat-specific spaces and that many cats settle well here. Let the team know if your cat is anxious when you book, bring a covered carrier, and ask to use the cat area on arrival.
Pet owners rate the clinic 4.4/5 from 373 reviews, praising the friendly, compassionate team, clear explanations, thorough care, follow-up calls and a very clean, inviting facility. Common feedback includes higher prices or upselling concerns, difficulty getting appointments with long waits, limited weekend/evening availability and some online booking glitches, occasional last-minute rescheduling or strict lateness policies, and a few reports of delayed diagnoses or brusque reception—though these were less common.
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