4.4
122 reviews
narre warren vic 3805
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and the way vets and nurses handle nervous pets with patience and care. Many note thorough, knowledgeable consultations and successful outcomes, from urgent surgeries and lump checks to dental work, desexing, and resolving issues like Giardia or hypothyroidism. Several reviews highlight prompt same‑day appointments in urgent situations and considerate end‑of‑life support. The Healthy Pets Plus/rewards offerings were also seen as good value by a number of reviewers.
💬Common Feedback & Suggestions
While reviews are largely positive, a recurring concern was appointment availability, with a few owners reporting being turned away or not accommodated during urgent situations. Some reviewers felt pressured toward costly procedures, cited consent or communication lapses, or experienced inconsistent advice for complex, ongoing conditions. A handful mentioned pricing mismatches or perceived upselling, and isolated comments referenced a rude receptionist, missed follow‑ups, and a small waiting area that can be tricky for cats among dogs. These were in the minority but notable themes.
🏥Clinic Specialties
- Desexing and routine surgeries
- Emergency and soft-tissue surgery
- Dentistry and feline dental procedures
- Senior and end-of-life care
- Gastrointestinal infection management (e.g., Giardia)
- Wildlife rescue and triage
🏷️Keywords
#compassionateCare#friendlyStaff#gentleWithNervousPets#thoroughVets#clearCommunication#emergencyCare#quickAppointments#convenientLocation#respectfulEuthanasia#fairPricing#pricingConcerns#upsellingConcerns#loyalClients#smallWaitingArea#receptionistIssues
Overall Ratings
🐾Tips for Pet Owners
- Book ahead where possible; if your pet’s condition is urgent, explain the severity as some reviewers were accommodated same day.
- Ask for an itemised estimate and confirm consent before any additional tests or procedures to avoid surprises.
- Consider the Healthy Pets Plus/rewards membership if you want bundled consults and discounts that several owners found worthwhile.
- If your pet is anxious, let the team know—they were frequently praised for being gentle and patient with nervous animals.
- If dealing with a complex, ongoing condition, consider discussing a specialist referral alongside the clinic’s plan.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:00 | |||||||
| 08:30〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greencross Vets Narre Warren is at 430 Princes Hwy, Narre Warren VIC 3805. There isn’t a train, metro or light-rail station within easy walking distance, so driving is usually simplest. Street parking is typically available nearby—check local signage. If you’re using public transport, use Google Maps to plan the nearest bus route.
They’re open Monday to Friday 8:30 am–7:00 pm and Saturday 8:30 am–5:00 pm, and closed on Sunday.
You can call the clinic on (03) 9709 8222 or visit their website at https://www.greencrossvets.com.au/vets/narre-warren/?utm_source=google&utm_medium=organic&utm_campaign=local_seo&utm_term=narre_warren.
To book an appointment, call the clinic or visit their website to request a time. If your pet’s condition is urgent, explain the severity when you call as reviewers noted some same‑day bookings were accommodated.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t cover pets. For the most accurate current price, please call the clinic. If your pet needs a procedure, ask for an itemised written estimate before treatment. Pet insurance may help with eligible costs, and some clinics offer payment‑plan options—ask what’s available.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some also process pet‑insurance gap claims or offer payment plans (e.g., Afterpay, VetPay, GapOnly). Please call ahead to confirm what this clinic accepts at the counter.
They provide desexing and routine surgeries; emergency and soft‑tissue surgery; dentistry (including feline dental procedures); senior and end‑of‑life care; management of gastrointestinal infections such as Giardia; and wildlife rescue and triage.
Pet owners rate Greencross Vets Narre Warren 4.4 out of 5.0 from 248 reviews. Feedback praises the friendly, compassionate team, gentle handling of nervous pets, thorough consultations, prompt help in urgent cases, successful surgeries and dentistry, and considerate end‑of‑life support, with some valuing the Healthy Pets Plus/rewards offerings. Noted concerns include appointment availability at busy times, feeling pressured toward costly procedures, occasional communication or follow‑up lapses, inconsistent advice for complex cases, pricing mismatches or upselling concerns, and a small waiting area that can be tricky for cats.
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Last updated: 10 July 2026