30 reviews
84 clarendon st cranbourne vic 3977
#greyhoundSpecialist#breedSpecificKnowledge#sportsGreyhoundExpertise+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for their compassion, clear communication and thorough, patient examinations. Many report excellent medical outcomes, including life‑saving diagnoses and surgeries, careful post‑op care, and thoughtful end‑of‑life support with follow‑up calls and condolence cards. Reviewers also highlight being squeezed in for urgent cases, appointments running on time, and a clean, welcoming clinic.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few minor concerns noted. A small number of owners mentioned needing to chase up pet insurance claims or experienced occasional administrative hiccups. There were isolated complaints about unexpected or high fees and, in one case, a brief health check that felt rushed; one reviewer reported a rude phone interaction and another questioned accreditation. These were rare outliers compared with the dominant trend of strong care and communication.
🏥Clinic Specialties
- Emergency and critical care
- Orthopaedic and cruciate surgery
- Desexing and general surgery
- Dental assessments and treatment
- End‑of‑life and euthanasia support
- Wildlife and small pet care (e.g., magpies, guinea pigs)
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#followUpCalls#lifeSavingTreatment#emergencyFitIns#friendlyStaff#onTimeAppointments#cleanClinic#longTermClients#fairPricing#transparentQuotes#surgicalExpertise#endOfLifeSupport#adminHiccups#insuranceClaimIssues
Overall Ratings
🐾Tips for Pet Owners
- For urgent or same‑day issues, call ahead—reviewers were often squeezed in or seen without an appointment.
- Ask for an itemised estimate upfront and confirm what’s included to avoid bill surprises.
- If you plan to claim pet insurance, check their submission process and be prepared to follow up.
- Book with your preferred vet for continuity of care, as many owners value seeing the same clinician.
- Arrive a few minutes early—appointments tend to run on time and parking has been described as easy.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:30〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Vets in Cranbourne is at 199 South Gippsland Hwy, Cranbourne VIC 3977. As there isn’t a train or light‑rail station within easy walking distance, most pet owners drive. Street parking is typically available nearby—please check local signage. If you’re using public transport, use Google Maps to find the nearest bus route and walking directions.
They’re open Monday to Friday 8:00am–6:00pm and Saturday 8:30am–1:00pm; closed on Sundays. For any changes around public holidays, check ahead.
You can call the clinic on (03) 5995 3444 or visit their website at http://www.vetsincranbourne.com.au/.
To book, call the clinic to arrange a time that suits you. For urgent or same‑day concerns, call ahead as they’re often able to fit in emergencies. You can also visit their website for updates and clinic information.
Veterinary fees in Australia aren’t government‑regulated and vary by clinic and the care your pet needs, so call the clinic for a current consultation quote and request an itemised written estimate for any procedure. If emergency or after‑hours care is required, fees are typically higher. Medicare doesn’t cover pets; some owners use pet insurance or general payment‑plan options—ask your insurer and the clinic what’s available for your situation.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; please call ahead to confirm what this clinic currently accepts.
They provide emergency and critical care, and reviewers note they’re often able to squeeze in urgent cases during business hours. For after‑hours availability or advice on where to go when the clinic is closed, please call ahead or check their website; in a life‑threatening emergency, seek immediate veterinary help.
Their noted services include emergency and critical care, orthopaedic and cruciate surgery, desexing and general surgery, dental assessments and treatment, end‑of‑life and euthanasia support, and care for wildlife and small pets.
Yes—reviews and clinic info mention care for wildlife and small pets such as magpies and guinea pigs. As services can vary by species, call ahead to confirm they can see your particular pet.
They’re highly rated at 4.7/5.0 from 229 reviews, with praise for compassionate vets and nurses, clear communication, thorough exams, efficient scheduling, and a clean, welcoming clinic. Many owners highlight excellent outcomes, life‑saving treatments and surgeries, considerate post‑op care, and supportive end‑of‑life services. A few mentioned admin or insurance‑claim follow‑ups and occasional fee surprises, but these were rare compared with the overall positive feedback.
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Last updated: 10 July 2026