Casey & Cranbourne Veterinary Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 8/18

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the vets and nurses for being compassionate, professional and thorough, with clear explanations of diagnoses, treatment options and costs. Many cited excellent outcomes from surgeries, dental procedures and chronic care plans, as well as gentle handling of anxious pets, seniors and cats. Reception and phone teams were frequently described as welcoming, patient and helpful, with good follow-up and updates. Several long-term clients of 10–25+ years said they wouldn’t go anywhere else and highly recommend the clinic.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive. A few owners mentioned the cost of veterinary care feeling high, though most comments about pricing were favourable or noted value and no upselling. One reviewer felt a triage call was overly cautious when advised to go to an emergency vet, and another noted that a popular vet can sometimes be hard to book. Otherwise, wait times and appointment access were largely praised, including same-day slots.

🏥Clinic Specialties

  • Surgery and anaesthesia
  • Dentistry and dental procedures
  • Senior pet care and arthritis management
  • Feline medicine and cat-friendly handling
  • Dermatology and skin/ear conditions
  • Small mammal care (rabbits and rats)

🏷️Keywords

#compassionateCare#thoroughExams#clearCommunication#friendlyStaff#gentleHandling#anxiousPetsSupport#followUpUpdates#sameDayAppointments#fairPricing#notUpselling#longTermClients#surgerySuccess#dentalCare#seniorPetCare#felineFriendly#smallMammalCare#cleanClinic

Overall Ratings

🐾Tips for Pet Owners

  • Book ahead if you prefer a specific vet, as popular clinicians can be harder to secure at short notice.
  • For urgent problems, call early—many reviewers reported being offered same-day or last-minute appointments.
  • If your pet is anxious, let the team know; they use gentle handling, treats and can separate cats from dogs to reduce stress.
  • Discuss costs and treatment options up front—reviews note clear fee explanations and no pressure for unnecessary tests.
  • Even if you’re new to the clinic, call to check availability; several non-regular clients were seen promptly and received thorough follow-up.
📊 **Overall Ratings** - Medical Expertise: 98% satisfied - Service Attitude: 99% satisfied - Convenience: 95% satisfied - Pricing: 92% satisfied - Cleanliness: 100% satisfied - Recommendability: 99% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the vets and nurses for being compassionate, professional and thorough, with clear explanations of diagnoses, treatment options and costs. Many cited excellent outcomes from surgeries, dental procedures and chronic care plans, as well as gentle handling of anxious pets, seniors and cats. Reception and phone teams were frequently described as welcoming, patient and helpful, with good follow-up and updates. Several long-term clients of 10–25+ years said they wouldn’t go anywhere else and highly recommend the clinic. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive. A few owners mentioned the cost of veterinary care feeling high, though most comments about pricing were favourable or noted value and no upselling. One reviewer felt a triage call was overly cautious when advised to go to an emergency vet, and another noted that a popular vet can sometimes be hard to book. Otherwise, wait times and appointment access were largely praised, including same-day slots. 🏥 **Clinic Specialties** - Surgery and anaesthesia - Dentistry and dental procedures - Senior pet care and arthritis management - Feline medicine and cat-friendly handling - Dermatology and skin/ear conditions - Small mammal care (rabbits and rats) 🏷️ **Tags** #compassionateCare #thoroughExams #clearCommunication #friendlyStaff #gentleHandling #anxiousPetsSupport #followUpUpdates #sameDayAppointments #fairPricing #notUpselling #longTermClients #surgerySuccess #dentalCare #seniorPetCare #felineFriendly #smallMammalCare #cleanClinic 🐾 **Tips for Pet Owners** - Book ahead if you prefer a specific vet, as popular clinicians can be harder to secure at short notice. - For urgent problems, call early—many reviewers reported being offered same-day or last-minute appointments. - If your pet is anxious, let the team know; they use gentle handling, treats and can separate cats from dogs to reduce stress. - Discuss costs and treatment options up front—reviews note clear fee explanations and no pressure for unnecessary tests. - Even if you’re new to the clinic, call to check availability; several non-regular clients were seen promptly and received thorough follow-up.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

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Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

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Abortion, Termination of Pregnancy

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Breeding, Timing

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Cryptorchidism

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Contact

Clinic phone
(03) 5996 2329
Official website
cranbournevet.com.au/

Opening Hours

MonTueWedThuFriSatSun
08:00〜15:00
08:00〜19:00
⚠️

Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

188 high st cranbourne vic 3977

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Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Casey & Cranbourne Veterinary Hospital is at 188 High St, Cranbourne VIC 3977. There isn’t a train or light-rail station within easy walking distance in this rail-sparse outer suburb, so driving is usually easiest. Street parking is typically available on or near High St—check local signage and time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stops to suit your journey.

They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–3:00 pm; closed on Sunday. Hours can occasionally change, so check the website or call ahead to confirm before you visit.

Call (03) 5996 2329. You can also visit http://www.cranbournevet.com.au/ for more information.

Book by calling the clinic, and you can also visit their website to see your options. For urgent problems, call early—many reviewers reported being offered same-day or last-minute appointments. If you prefer a specific vet, book ahead as popular clinicians can fill quickly.

Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare doesn’t apply to pets. For the most current consultation fee, call the clinic to get a quote. If your pet may need tests or a procedure, ask for an itemised written estimate. If after‑hours care is required elsewhere, be aware those fees are typically higher. Pet insurance and third‑party payment plans exist in Australia, but availability varies by clinic—ask what options they support.

Most Australian vets commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay), and some may support pet‑insurance gap claims or payment plans; call ahead to confirm what this clinic accepts.

Based on owner feedback, the clinic provides surgery and anaesthesia, dentistry and dental procedures, senior pet care and arthritis management, feline medicine with cat‑friendly handling, dermatology for skin/ear conditions, and small mammal care (rabbits and rats).

Pet owners rate it 4.9/5.0 from 855 reviews, praising compassionate, professional and thorough care with clear explanations of diagnoses, treatment options and costs. Reviews highlight excellent outcomes from surgeries, dental work and chronic care plans; gentle handling of anxious pets, seniors and cats; and welcoming, helpful reception with good follow‑up. A few noted vet care can feel costly in general, one felt triage advice to use an emergency vet was overly cautious, and a popular vet can be hard to book at short notice, but access and same‑day slots were largely praised.

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Last updated: 10 July 2026