42 reviews
1280 thompsons rd cranbourne vic 3977
#compassionateCare#gentleHandling#anxiousPets+13
Casey & Cranbourne veterinary Hospital
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional team—from reception through to the vets—who treat pets like their own. Many highlighted thorough examinations, clear explanations and practical advice, with strong outcomes across surgeries, dental work, chronic skin issues and senior care. Nervous pets are handled gently with treats and patience, and follow-up communication is excellent. Same-day or prompt appointments were often noted, and even non‑regular clients were accommodated when needed.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. Minor points mentioned include one owner feeling their cat was referred to an emergency clinic over the phone without an initial assessment, and another noting that vet care costs can feel high. A few people indicated that very popular vets can be harder to book at short notice. Otherwise, there were very few concerns raised.
🏥Clinic Specialties
- Dentistry and dental procedures
- Soft‑tissue and eye surgery
- Senior pet and arthritis management
- Feline medicine and low‑stress handling
- Small mammal and rabbit care
- Chronic skin and allergy management
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExams#gentleHandling#anxiousPetsWelcome#experiencedVets#goodFollowUp#promptAppointments#sameDayBooking#friendlyReception#fairPricing#notPushy#cleanClinic#longTermClients#hardToBookPreferredVet#multiSpeciesCare
Overall Ratings
🐾Tips for Pet Owners
- If you prefer a specific vet, book ahead as some are very popular and can be hard to get last minute.
- Let staff know if your pet is anxious—they use gentle, low‑stress handling (and treats) to keep visits calm.
- For urgent issues, call early—same‑day and last‑minute appointments are often available.
- Discuss treatment options and costs upfront; reviewers found the team transparent, practical and not pushy.
- Cat owners can use the separate cat area in reception to help reduce stress while waiting.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜15:00 | |||||||
| 08:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Casey & Cranbourne Veterinary Hospital is at 188 South Gippsland Hwy, Cranbourne VIC 3977. As there’s no train or light‑rail station within easy walking distance, driving is usually the simplest option. Street parking is typically available on nearby streets—check local signage for time limits. If you’re using public transport, use Google Maps to find the nearest bus route and stop for your trip.
They’re open Monday to Friday 8:00 am–7:00 pm and Saturday 8:00 am–3:00 pm; closed on Sundays.
You can call the clinic on (03) 5996 2329 or visit their website at http://www.cranbournevet.com.au/ for more information.
To book, call the clinic during opening hours; if your pet needs attention quickly, phone early as reviewers often noted same‑day or prompt appointments were available. If you prefer a specific vet, book ahead as some are very popular. You can also check the website for service information before you call.
Consultation fees vary between Australian vet clinics and aren’t government‑regulated, and Medicare does not cover pets. For the most up‑to‑date consultation fee, call the clinic and ask for a current quote. If your pet may need a procedure, request an itemised written estimate beforehand. If you require after‑hours care at an emergency hospital, be aware fees there are typically higher. Pet insurance and payment‑plan options exist in Australia (e.g. GapOnly claims, VetPay, Afterpay), but availability varies—ask the clinic what they can support.
Most Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans—call ahead to confirm what’s available on the day.
Yes—street parking is typically available around the clinic; please check local signage for any time limits or restrictions. With no nearby train or light‑rail station, driving is often the easiest way to visit.
The clinic is noted for dentistry and dental procedures, soft‑tissue and eye surgery, senior pet and arthritis management, feline medicine with low‑stress handling, small mammal and rabbit care, and chronic skin and allergy management.
Yes—reviews highlight gentle, low‑stress handling for cats and mention a separate cat area in reception to help reduce stress while waiting.
Pet owners rate it 4.9/5.0 from 855 reviews, praising compassionate, professional care, thorough exams, clear explanations and practical advice, with strong outcomes in surgery, dental work, skin issues and senior care. Minor feedback included that popular vets can book out quickly and that vet costs can feel high, as is common across the industry.
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Last updated: 10 July 2026