753 reviews
271 bell st preston vic 3072
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and nurses for being kind, patient and highly knowledgeable, with clear explanations and thoughtful treatment plans. Many report excellent outcomes across routine and complex cases (from dental work and skin issues to surgeries and even life‑saving care), and say anxious pets are handled gently. Reviewers also note same‑day help in urgent situations and exceptionally compassionate end‑of‑life support, including touching follow‑ups. A strong theme of long‑term loyalty and high recommendations runs through the reviews.
💬Common Feedback & Suggestions
While feedback is overwhelmingly positive, a few themes recur: some visitors experienced long waits or difficulty with appointment availability at busy times. Several reviewers reported bill shock or higher‑than‑quoted charges and wanted clearer, more consistent cost communication. There were isolated comments about rudeness or lack of callbacks, and one owner disliked pets being taken to a back treatment area without the owner present. One reviewer also wished there were public toilets available.
🏥Clinic Specialties
- Dermatology and allergy management
- Dentistry and dental extractions
- Soft‑tissue and orthopaedic surgery
- Avian and exotic pet medicine (birds, rabbits, chickens)
- End‑of‑life care and bereavement support
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#goodWithAnxiousPets#loyalCustomers#sameDayAppointments#longWaits#transparentPricing#billShockConcerns#allergyManagement#dentalCare#surgeryCapability#avianExpertise#bereavementSupport#ampleParking
Overall Ratings
🐾Tips for Pet Owners
- Book ahead for popular vets as they can book out quickly, especially if you want a specific clinician.
- Ask for a written, itemised estimate before treatment and discuss options and costs; consider the clinic’s CompleteCare/membership plan if you prefer predictable fees.
- For urgent issues, call first—they’ve accommodated same‑day cases, but arrive a little early as waits can occur at busy times.
- If you prefer to stay with your pet during procedures, let the team know upfront as some treatments may be done in the treatment area.
- Plan ahead for amenities—one reviewer noted there may not be public toilets available on site.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜17:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Our Vet Preston is at 97 Chifley Dr, Preston VIC 3072. As there isn’t a train or light‑rail station within an easy walk, driving is usually simplest. Street parking is typically available nearby—check local signage for restrictions. If you’re using public transport, use Google Maps to find the closest bus route and stops for your trip.
They’re open Monday to Friday 9:00 am–6:00 pm and Saturday 9:00 am–5:00 pm, and closed on Sundays. Hours may vary on public holidays, so check the website or call ahead to confirm before you visit.
Call (03) 9466 0755. For more information, visit https://www.ourvet.com.au/pages/clinics/preston?utm_source=googlemybusiness&utm_medium=organic.
Book by calling the clinic or visiting their website for current booking options. Popular vets can book out quickly, so reserve ahead if you want a specific clinician; for urgent issues, call first and arrive a little early as waits can occur at busy times.
Consultation fees vary between vet clinics in Australia and aren’t government‑regulated, and Medicare doesn’t cover pets. For a current quote, call the clinic and ask for a written, itemised estimate for any procedures. If you prefer predictable costs, ask about any membership options such as their CompleteCare plan, and note that some owners use pet insurance or third‑party payment plans (e.g. VetPay, Afterpay, GapOnly) depending on what the clinic supports.
Most Australian vets accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); call ahead to confirm what this clinic accepts. Some clinics also support pet‑insurance gap claims or payment plans, but availability varies by clinic.
They offer dermatology and allergy management; dentistry and dental extractions; soft‑tissue and orthopaedic surgery; avian and exotic pet medicine (e.g. birds, rabbits, chickens); and compassionate end‑of‑life care with bereavement support.
Yes—street parking is typically available near the clinic on Chifley Drive and surrounding streets; remember to check signs for time limits or restrictions. A dedicated paid car park wasn’t identified nearby.
Pet owners rate Our Vet Preston 4.7 out of 5 from 155 reviews. Reviewers praise kind, patient and knowledgeable vets and nurses, clear explanations, thoughtful treatment plans, and excellent outcomes across routine and complex cases; anxious pets are handled gently, same‑day help has been provided for urgent needs, and end‑of‑life care is described as exceptionally compassionate with caring follow‑ups. Some noted long waits or difficulty getting appointments at busy times, occasional higher‑than‑expected bills or quotes and a desire for clearer cost communication, isolated concerns about rudeness or lack of callbacks, one dislike about pets being taken to a back treatment area without owners, and a wish for public toilets on site.
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Other veterinary clinics near Preston
4.0
137 reviews
2 86 bell st preston vic 3072
#compassionateCare#friendlyStaff#gentleHandling+13
Source: Google Maps
Last updated: 10 July 2026