305 reviews
689 barkly st west footscray vic 3012
#compassionateCare#friendlyStaff#clearExplanations+13
What owners report about visiting
No owner reports yet｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
No questions from owners yet.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, patience and thorough care, especially with anxious or reactive pets, seniors and end‑of‑life support. Many highlighted strong medical outcomes across surgery and dentistry, plus an integrative approach (e.g., acupuncture) and excellent knowledge of rabbits and poultry. Home visits were repeatedly noted as a game‑changer that reduced stress for cats and dogs. Several reviewers also mentioned helpful follow‑ups and fair or reasonable pricing.
💬Common Feedback & Suggestions
While feedback is largely positive, a recurring concern was appointment availability and long waits, with some clients unable to secure timely consults or repeat prescriptions. A few reviewers reported communication lapses (unanswered emails, script follow‑ups) and occasional admin issues. Opinions on price were mixed: many found fees fair, though others cited recent increases or specific items/procedures that felt expensive. A small number of serious negative experiences were reported, including procedure complications or dissatisfaction with care, though these were uncommon compared to the positive reviews.
🏥Clinic Specialties
- Home and mobile vet visits
- Integrative and holistic care including acupuncture
- Rabbit and small mammal medicine
- Avian and poultry care
- Dentistry and dental surgery
- Soft‑tissue surgery and mass removals
🏷️Keywords
#compassionateCare#gentleWithAnxiousPets#integrativeMedicine#acupunctureOffered#homeVisits#rabbitCare#poultryVet#thoroughExplanations#followUpSupport#repeatClients#emergencyAccommodation#reasonablePricing#longWaits#communicationGaps#surgerySuccess#endOfLifeCare
Overall Ratings
🐾Tips for Pet Owners
- Book ahead where possible, as routine appointments can fill weeks in advance.
- Consider a home visit if your pet is anxious, reactive or stressed by car travel and waiting rooms.
- Ask for clear written aftercare and prevention advice (e.g., e‑collars) after procedures to avoid complications.
- Discuss quotes and product prices up front and ask about options to keep within your budget.
- If you need repeat medications, request them early and confirm timelines to avoid delays.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜14:00 | |||||||
| 09:00〜18:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VetCall is at 569 Barkly St, West Footscray VIC 3012. There isn’t a train or light-rail station within easy walking distance, so driving or taking a local bus is usually best—check Google Maps for the most convenient bus route. Street parking is typically available nearby; please check local signage and time limits.
VetCall is open Monday to Friday 9:00 am – 6:00 pm and Saturday 9:00 am – 2:00 pm, and is closed on Sundays; hours may vary on public holidays, so call ahead to confirm.
You can call VetCall on (03) 9687 7711 or visit https://www.vetcall.net.au/ for more information.
To book, please call the clinic to arrange a time; appointments can fill weeks in advance for routine visits, so it’s best to book early. If you’re interested in a home visit, ask about availability and the service area when you call.
Veterinary fees in Australia aren’t government-regulated and vary by clinic and by your pet’s needs, so the best way to get an accurate figure is to call VetCall for a current quote. For any procedures or surgery, ask for an itemised written estimate so you understand what’s included. Pet insurance may help with eligible costs, and some owners use payment-plan options; check your policy and ask the clinic what they can support.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap-and-go (Apple Pay/Google Pay), and some support pet-insurance gap claims or payment plans; please call ahead to confirm what’s available at this clinic.
VetCall provides home and mobile vet visits, integrative and holistic care including acupuncture, rabbit and small mammal medicine, avian and poultry care, dentistry and dental surgery, and soft‑tissue surgery including mass removals.
Yes—VetCall sees rabbits and other small mammals, as well as birds and poultry; call ahead to confirm your species and what services are available.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Other veterinary clinics near West Footscray
305 reviews
689 barkly st vic
#compassionateCare#experiencedVets#gentleHandling+13
Source: Google Maps
Last updated: 10 July 2026