305 reviews
689 barkly st vic
#compassionateCare#experiencedVets#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and vets who take time to explain options clearly and follow up after visits. Many noted being seen at short notice for urgent issues, with some cases coordinated promptly for surgery at a partner clinic. Positive outcomes featured often, including successful soft‑tissue surgeries, management of complex conditions like Addison’s disease, and gentle handling of anxious pets and rabbits. Reasonable, fair pricing compared with other clinics was mentioned repeatedly.
💬Common Feedback & Suggestions
While reviews are largely positive, a minority reported inconsistent care, citing rushed exams, misdiagnoses, an unreadable set of x‑rays being sent to an ER, and in one case an expired vaccination; exotic pet care (e.g., a ferret) also drew criticism. Admin and access issues came up: long waits past appointment times, booking mix‑ups, difficulty getting through on the phone, an instance of early closing, and a Sunday hours listing concern. Pricing was generally seen as fair, though a few felt charges were high or changed unexpectedly, and one reviewer was refused a script for cheaper medication elsewhere. Cleanliness was mostly praised, but there were isolated claims of unsanitary items and one very negative euthanasia experience regarding compassion and communication.
🏥Clinic Specialties
- Soft‑tissue surgery (including perineal urethrostomy)
- Feline urinary tract management
- Endocrine disease management (e.g., Addison’s disease)
- Rabbit care and gentle handling
- Same‑day emergency appointments and referral coordination
- Diagnostic imaging (x‑rays without sedation when suitable)
🏷️Keywords
#compassionateCare#friendlyStaff#clearExplanations#followsUp#gentleHandling#rabbitHandling#sameDayAppointments#valueForMoney#skilledSurgery#emergencyTriage#longWaits#bookingMixUps#exoticPetLimitations#pricingConcerns#adminCommunicationIssues#cleanPremises
Overall Ratings
🐾Tips for Pet Owners
- For urgent problems, call ahead—reviewers were often fitted in at short notice.
- If you have an exotic pet or a complex case, confirm the clinic’s experience and equipment beforehand.
- Ask for an itemised estimate and discuss medication options or scripts to compare costs if needed.
- Arrive a little early and allow buffer time—some reviewers experienced delays or booking mix‑ups.
- Confirm opening hours and your appointment on the day, and plan extra time for parking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 09:00〜14:00 | |||||||
| 09:00〜17:00 | |||||||
| 09:00〜19:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
West Footscray Veterinary Clinic is at 689 Barkly St, West Footscray VIC 3012. It’s in the suburb of West Footscray; the easiest way is to drive, with on‑street parking typically available nearby (check local signage and time limits). If you’re using public transport, there isn’t a train/metro/light‑rail station within easy walking distance, so use Google Maps to find the best nearby bus route and walking directions.
They’re open Monday to Friday 9:00am–7:00pm, Saturday 9:00am–2:00pm, and Sunday 9:00am–5:00pm. Hours may change on public holidays, so check the website or call ahead to confirm before you visit.
You can contact West Footscray Veterinary Clinic on (03) 9687 4542. For general information, visit http://westfootscrayvet.com/.
Book by calling the clinic or using the website to enquire; for urgent issues, call ahead so the team can advise and try to fit you in.
Veterinary fees in Australia aren’t regulated by a government fee schedule and Medicare does not cover pets, so prices vary by clinic and case. For an accurate, current consult quote, call the clinic, and if a procedure is recommended, ask for an itemised written estimate. Consider how your pet‑insurance cover and any available payment‑plan options might help with costs.
Australian vet clinics commonly accept EFTPOS, Visa/Mastercard and tap‑and‑go (Apple Pay/Google Pay); some also support pet‑insurance gap claims or payment plans. As options vary by clinic, call ahead to confirm what’s available on the day.
They can often accommodate same‑day urgent appointments during opening hours and coordinate referrals when needed. They don’t list an after‑hours service; for emergencies outside their hours, search for a nearby 24/7 emergency vet and call ahead for guidance.
Services they’re noted for include soft‑tissue surgery (including perineal urethrostomy), feline urinary tract management, endocrine disease management (e.g., Addison’s disease), gentle rabbit care, same‑day emergency appointment triage with referral coordination, and diagnostic imaging (x‑rays without sedation when suitable).
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Last updated: 10 July 2026